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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,943
ratings and reviews
97%
recommended
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Cruise
Filed claim
Generali Global Assistance Standard
The fellow I spoke with in regards to coverage for scuba diving was most helpful - wish I remembered his name!
Reasonable cost as well.
Fortunately nothing happened that necessitated your services.
Thank you.
Andrea
Andrea A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Generali Global Assistance Standard
I did recommend this kind of protection when travel abroad to my friend and all of them really like it and saved the CSA Travel Protection for future travel .
PHUAN H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
The person who assisted me on the phone was absolutely wonderful. I will definitely use your service again.
Ruthann Z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
The agent I spoke with on the phone to purchase coverage was friendly, helpful and informative. I didn't need my insurance, but it put my mind at ease to know I had it just in case. I would buy it again for the next trip I take.
Caleb G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Premium
The benefit schedule of the plan I purchased provides excellent coverage. The communication by e-mail with you was very good. I will recommend this policy to my friends when they will be traveling.
Fernando B. would recommend this plan to a friend or relative.
6 of 9 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I looked at a number of plans before purchasing. Some actively discouraged coverage for people over 60 ("We really specialize in plans for student groups") and charged higher premiums for older persons. This one was reasonable and user friendly. I didn't have to file any claim.
Bobbe N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I went to more then the Netherlands and I gave my iternary to the agent I spoke to when buying the plan. ( I was on a cruise stopping in multiple ports).Now I am wondering if I had a claim at another stop on my trip if I would have been covered or denied because it did not occur in the Netherlands.. Its hard to rate the plan if I never had to use it.
Barbara M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I have used this company many times. Before I purchased the plan, I did a thorough comparison with other plans. This one best met my needs. The price in comparison to others is competitive; however, I still feel the price is high for the average person who wants insurance for a short time. The company (InsureMyTrip) was efficient in enrolling me and the e-mail communication and confirmation process was done in a timely manner.
Sushmita C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I don't know the ratio of claims and payments made, but I would think that it's quite low in comparison to the limited time/scope of the policy.
RHODA Z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
I visited a friend in a Paris Hospital. Excellent care.

She had gone to an emergency room to be admitted for phlebitis. Her several days of hospital care were essentially free to her as an American, as it would be to a French person. Lesson learned: go to an E.R. instead of a clinic.
W. Neal F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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