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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,943
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Premium
Easy to choose and purchase. With the recent winter storm raising questions about our on-time return home, we were glad we had this insurance to cover us, just in case. Turns out we didn't need to use it, but that peace of mind we had was what we really purchased.
Anne K. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Yes but you only know how good a plan is if you have to use it (thus you never want to know)
Delbert H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Wendy Stahl
    Generali Global Assistance
    Photo
    Thank you for choosing a CSA Travel Protection plan. Glad to hear you had a great vacation to the Dominican Republic!!
    Feb 13,2013
The trip included a
cruise
Generali Global Assistance Premium
This plan was exactly what I was looking for in the price range I anticipated. It was comforting to know we were covered in the event we needed to return home.
Maria D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
CSA gave us the protection we needed to feel secure on the cruise.
Jessica B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Fortunately I didn't need to file a claim, but I was glad to be covered. Another member of the group I was with did fall sick and spent several days in the hospital. He needed to change his return flight home and spent several additional days at our hotel after we all had left, and he had NOT opted to purchase travel insurance. Bad idea! I am glad I purchased through InsureMyTrip.com - Easy process, easy to compare policies, and good prices!
Susan A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
We didn't need to use it...thank God! The policy was easy to purchase and print the documents we needed.
Bill B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I was happy that we didn't need to file a claim for anything. Having your travel insurance gave us peace of mind that if we needed help it would be available.
Virginia P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
We always use this company when we travel. so far so good that we never needed to use the coverage. We will continue to use your company when we travel. It gives us good luck
Gayle R. would recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I can not rave enough about CSA. From the moment we had to cancel our trip to the expedient way the claim was handled, every one was both professional and caring!

We will use CSA every trip we take!
Kudos to the whole team!
Robert N. would recommend this plan to a friend or relative.
24 of 24 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Process user friendly; insurance rates reasonable; surely provided me with a comfortable sense of security during my travels.
MICHAEL S. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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