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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,943
ratings and reviews
97%
recommended
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Cruise
Filed claim
Generali Global Assistance Standard
Good to know the protection is there when in a foreign country. Didn't need to use it, but that's always the best way with insurance.
Peter E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Glad to say that I didn't have to use it, but my pre-purchase analysis led me to believe it was one of the best available for the price.
Douglas B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I really appreciate the fact that I was able to get affordable, last minute coverage for our trip, in anticipation of delays or issues due to snow in our area. Thankfully, we didn't have any issues, however it was a relief to know that we had coverage if needed.
Sarah I. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
As I purchased it around the time of final payment, I had no other choices which would cover preexisting conditions. As the plan is more expensive than others, I paid more for my delay.
Benita K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
Although I did not need to use any coverages under the plan, it was peace of mind to have the insurance. It was excellent coverage for the amount paid.
Millie S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Custom
Although we were fortunate in not having to use the CSA Travel Protection plan, we were comfortable that we had it in case there were problems.

We have purchased CSA Travel Protection a number of times in the past.
Donald D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I did have to file a claim. My husband suffered a stroke three weeks before we were to depart, and we cancelled the trip. I found parts of the claim form confusing, but the people I talked with were helpful. The claim took about a month to be settled for the full amount of the coverage.
Charles H. would recommend this plan to a friend or relative.
17 of 17 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Custom
Initially I rejected the idea of trip insurance for a two-week cruise, but upon the advice of friends who had had unexpected crises arise, I decided to look into low-cost coverage. InsureMyTrip.com was recommended to me and I found the website easy to navigate and easy to purchase just what I wanted. Didn't need it but glad to have it all the same.
Greer F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I had an uneventful trip and did not need to contact anyone. No problems, but no test either. Totally satisfied but still unknowns. Will probably use again.
Jennie T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
Happily I did not need to file a claim during my trip but it gave me peace of mind to know I had insurance in the event that I needed it.
Linda S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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