For a better experience, our site works best in Chrome, Firefox, & Edge.
Call us

Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,943
ratings and reviews
97%
recommended
Sort by
Showing
Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Standard
Luckily we did not need to use any of the coverages we purchased. Our trip went smooth and we had a great time. I will use InsureMyTrip.com again as the price is reasonable for the coverages.
Marcello R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
This was second time using InsureMyTrip. Would have been all five stars, but I couldn't get cancel for any reason this time. To get that you have to purchase insurance within 24 hours of purchasing hotel and flight. I had to book hotel and flight separately because the hotel needs to be reserved well in advance and the flight was not available until a couple of months later.
Patrick C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Did not have a claim but seemed to cover all our needs for a reasonable price. Have purchased this plan before and would again.
David T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
We have used CSA before and did have to file a claim. Everything was handled in a fair and timely manner and that is why we continue to purchase our insurance through your company. Thank you for providing this service.
Shirley D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
It 's hard to rate a service one didn't(thankfully) have to use. I bought travel insurance once and DID have to use it so I've never gone on a major trip without it since.
Jean F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
The plan seemed to be what I needed. However, one never knows what happens if it had to be used.
That's when one will know if it is a good plan.
However, I hope I never have to use it.
Karin F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Premium
I had a minor medical condition while traveling in Ecuador which required help from a physician. CSA Travel arranged for me to visit a local hospital and authorized the staff there to provide care up to my plan's medical limit with no out-of-pocket expense for me. Very pleased with the service they provided.
Steven L. would recommend this plan to a friend or relative.
28 of 28 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
THIS WAS THE 3RD POLICY I BOUGHT FROM YOU. I HAVE NOW BOUGHT A POLICY FOR ANOTHER TRIP IN JULY. I HAVE USED CSA EACH TIME AND FIND THEM TO BE GREAT AT CLAIMS THE ONE TIME I HAD CLAIMS. CSA PRICES ARE VERY GOOD FOR THE COVERAGE THEY SUPPLY. THANKS
Corinne S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
We had no problems, either with our air travel, or our cruise on our recent vacation. Even though we didn't have to file a claim for anything, it was good to know that we were covered in the event that something did happen. We have used CSA since we first started cruising over ten years ago, and will continue to do so on all future cruises. We always recommend CSA to anyone shopping for travelers' insurance. Great coverage at an affordable rate.
Robert A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
After seeing someone air lifted off the cruise ship, it made us very glad we had insured our trip as we always do. The couple traveling with us had not and suddenly realized how important it is to do so.
Donald C. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.70)
  2. International SOS
    (4.67)
  3. Berkshire Hathaway Travel Protection
    (4.64)
  4. Medjet
    (4.63)
  5. Trawick International
    (4.61)
  1. Berkshire Hathaway Travel Protection
    (4.43)
  2. GeoBlue
    (4.42)
  3. Travelex
    (4.41)
  4. John Hancock Insurance Agency, Inc.
    (4.20)
  5. Generali Global Assistance
    (4.18)