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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,943
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
We had no need to file a claim, but were happy with the written and telephone correspondence with CSA. Minimal paperwork required so we were happy.
Thomas C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Good coverage for the price. Didn't have to use.
Kirby W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Since I didn't have to file a claim, I don't know how easy or difficult that would have been. I was just happy to know I had coverage "just in case".
Lois C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
It was easy to find the policy I needed and the price was good value. I will definitely consider using you again on my next trip.
Landis V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I always use CSA Travel Protection when I fly anywhere. It's inexpensive and covers everything I want. Thankfully, I didn't need to file a claim this time, but I have in the past, and the company was great. Wouldn't be without the coverage.
Deborah D. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Didn't need it, had it in case! Thanks. Fun trip!
John A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
Fortunately, I didn't have to make any claims, although I must admit I felt a lot easier about having to disembark from one plane and run across the aisle to catch the tail end of the line boarding my next connection, knowing if my bags were lost, I wouldn't have to rely only on the airline!
Marcia G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Did not have any need to file a claim (thank God!) since everything went well and we did not incur any need for such. However, in comparison to other plans, the one we chose seemed to adequately include/cover all of our basic concerns should something have gone wrong .
Thomas B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I thought the value of coverage to cost was great, although we didn't need to use it. Actually before our trip we took advantage of the concierge service which was a nice service.
Howard C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Being a retired RN I know all the health problems that might happen on a trip out of the country.The man I spoke to was very pleasant and helpful.My son in law's company also uses this insurance company so felt if anything should happen I was in good hands.Had a lovely trip to Fiji except the heat and humidity were over the top!
Lois D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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