Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
tour
Generali Global Assistance
Premium
I did not make a claim but buying the plan via the website was easy. Company was quick to send via email all the important policy and contact information.
Rebecca F. would
recommend this plan to a friend or relative.
Generali Global Assistance
Custom Luxe
I didn't need to use but it was a comfort to know it was there.
april j. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
The purchasing process was easy and the plan was reasonably priced. Claims is where the insurer decides if the cost was worthwhile and since I did not have to make a claim, I can only hope the company would have done as it claimed! For an expensive trip, with NONREFUNDABLE charges, it seems wise to have insurance.
Robert S. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Premium
Did not need it, but good to have!
Terence G. would
recommend this plan to a friend or relative.
Generali Global Assistance
Premium
Peace of mind allowed me to really enjoy my vacation and not worry about the unforeseen. It was worth it.
DeAndre C. would
recommend this plan to a friend or relative.
Generali Global Assistance
Premium
I didn't need to use the extra coverage, but it was good to know that I had extra coverage in the event I would need it...
Charlene G. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
No claim filed so don't know if protection works or not.
Fred M. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Custom
Didn't need to file a claim so I can't effectively rate the program.
I was happy I had something in place "just in case".
I was happy I had something in place "just in case".
Paul C. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Custom Luxe
Thank you CSA! My husband and I have always purchased travel insurance. Usually if you have it you don't need it. Murphy visits people who are not prepared. He choose CSA Travel insurance from the InsureMyTrip.com because they had good reviews and comprehensive coverage at a good rate. We have been fortunate to have traveled for 10+ years and not had any need to make a claim on our travel insurance. This trip was a 12 night cruise around the Adriatic Sea from Venice to Rome which required both typical vacation clothing and formal wear. The airlines lost my luggage and I had no idea when or IF I would get it back. Once we left out first port I called CSA. They were pleasant and helpful. They sent an email immediately with directions on how to file a claim. I finally received my luggage 8 days later. However, by that time I had purchased quite a few things. I was swamped with work when we returned from our trip and I did not get the claim filled out and sent in with my receipts for a month after we returned. I was expecting a fight at some level, either because of my delay or to justifying every item I bought or at the very least the price of each item. I emailed the forms and receipts and received an email back about a week later saying my check was on the way. I soon received the check and it covered everything. NO HASSLE! NO FIGHT! GREAT SERVICE! We will be purchasing our travel insurance going forward from CSA. They have earned our business and will therefore probably get back what they paid out on my claim. Good for them!
Roy K. would
recommend this plan to a friend or relative.
13 of
13 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
I was shocked at the cost. I don't know how this cost compares with the cost of other plans. I needed the coverage, and felt secure that I had it.
Barbara S. would
recommend this plan to a friend or relative.