Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
Generali Global Assistance
Premium
When traveling in foreign countries, it's always a comfort to know I have coverage if I need it. Fortunately, I've never had to test the waters, so to speak, but it makes the trip worry free.
Deborah D. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Since I did not have to file a claim, I can't evaluate whether the company pays claims without any problem.
Ramona M. would
recommend this plan to a friend or relative.
Generali Global Assistance
Premium
The CSA Travel Protection we purchased for our trip to Australia in June 2013 gave us the peace of mind we needed to enjoy the trip and not worry about cancellations, sickness or delays. Thanks so much!
Daniel Q. would
recommend this plan to a friend or relative.
Generali Global Assistance
Custom
We had a hairy couple of weeks just prior to departure when I was extremely glad I had purchased trip insurance. Fortunately I did not need to file a claim and our trip went off without a hitch. Having this insurance gave me great peace of mind.
Deborah S. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
had a great trip and pleased that I didn't have to use my travel insurance. It was a comfort knowing that if I needed it you were just a call away.
Ann A. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Great peace of mind; great phone service. You made a potentially difficult trip very reassuring. Thank you
Joel W. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
There were some issues that e encountered with the house that we rented from Islas Mujeres, MEX. Those issues were addressed to the owner and are being reviewed. I reported our trip mishap and your customer service rep was very helpful and emailed me an application for the interruption problems we were having with the accommodations. I'm very satisfied with your response. We did not submit a claim, but kudos to your company for being there when needed.
Ruben G. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
Unfortunately I had to submit a claim. When I called, she was very professional and courteous .
Lorine R. would
recommend this plan to a friend or relative.
4 of
5 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
It would have been nice if coverage was extended to include cancellation for the illness or death of an extended family member. This was an issue I faced and I decided to take the trip.
James B. would
recommend this plan to a friend or relative.
-
Mike
Thank you for your review and suggestion. Cancel For Any Reason is available on certain package policies which would allow you to cancel should an extended family member fall ill etc. It is a time sensitive benefit, so it is necessary to purchase a policy within 10-21 days of your first trip payment/down payment. There are other qualifiers that must be met, so please contact us should you need Cancel For Any Reason on your next policy.Jul 05,2013
The trip included a
cruise
tour
Generali Global Assistance
Standard
We have used this site for travel insurance several times and, fortunately, have not had to file a claim. So, I just have to assume that the plan cover adequately and that there are no hitches between what I think is covered and what the agency believes it has covered.
Kent H. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful