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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,943
ratings and reviews
97%
recommended
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Cruise
Filed claim
Generali Global Assistance Standard
Fortunately, everything was fine on my trip and I did not need to use the plan. I am in my 70s and have some health issues and my health insurance does not cover problems in a foreign country, so I wanted the extra insurance. I used wheelchair service at the airports and that was wonderful and necessary for me. It worked well in all but one airport departure.
Abigail S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
We missed having coverage by about 45 minutes. Our flight was delayed 5 hours and 15 minutes and we had to pay to reschedule our connecting flights. Had the first flight been 45 minutes later we have been covered. No Complaint with InsureMyTrip. We will definitely use them in the future. Very pleased
Frank J. would recommend this plan to a friend or relative.
4 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Although we had a small claim it was handled with professionalism by CSA. The price was fair and dealing with InsureMyTrip resulted in a lower cost than the cruise or travel industry offered. We are traveling again in Dec.2013 and we will use IMT again.
Roger E. would recommend this plan to a friend or relative.
8 of 8 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Didn't have to file so can't evaluate service. Wold probably buy for next trip based on reviews and what I received.
Steven M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
The best thing about insurance is not needing it, but it was good to know were covered. This is one very big not to have to think about while enjoying our trip.
John S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
We had an unexpected medical emergency on the day we were to fly from one city to the next, and as a result paid for prescriptions and change of flights. We filed a claim and got fully reimbursed without any delay. Thank you!
Mary Jane C. would recommend this plan to a friend or relative.
7 of 7 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Premium
I found that the website omitted some options that were available when I called for assistance. I got what I wanted only when I called.
Roberta J. would recommend this plan to a friend or relative.
5 of 7 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
It was nice to know I had protection in case I needed it/ I did not have to file any claims but I think it was a little costly for my needs.
William L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Only comment is that I did not receive confirmation that my
Claim information was received. Had to call.
Patricia Y. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Fortunately I did not have to make a claim but I felt reassured knowing that I would be well covered if I had had to.
Will use CSA for my next trip and would recommend this company.
Hannah B. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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