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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,943
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Premium
#1 having it and not needed it
And to echo the anonymous comment your customer representative was all of those things. Plus she was able to
provide me with better coverage at a much lower price than our travel agency. Thank YOU!
Alan Z. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Great Plan!
Celestine W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
This was an exceptionally costly trip and we had to book 2 months in advance so I did the insurance coverage. Normally we travel as a couple not tied to a group so we do not insure - we do not have to prepay everything. I was surprised that several people I spoke with had not done travel insurance. One couple that did had had a previous tragic experience and had to cancel at the last minute and lost all their money now regularly buy insurance.
Leanna D. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Good insurance. Forgot to purchase early but you allowed a last minute policy. Thanks.
Revis J. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
For the price, it offered 95% of what we wanted. We were willing to take the gamble on the 5% chance that we wouldn't need it, and fortunately, we didn't. It was easy to read and understand; easy to purchase, and their follow up with the paper work was prompt.
Betty M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Since I had no problems on my journey I did not need to use my insurance. I was glad to have it, just in case it was needed. I cannot report on the insurance because I did not actually use it.
Kathleen K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
We had no problems so there is really nothing to write about.
Wayne C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Great to only buy the coverage desired at a reasonable cost.
Ann F. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Difficult to review an insurance company until the time comes when you have to make a claim! The price was right but only if they ultimately come through. And that I don't know! I have never had to make a claim on a travel insurance policy.
Michele B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Called to mention a bag was lost on the way home, but Cayman Airways put it on a later flight to DFW via United Air. Sadly, the two airlines didn't have a well defined agreement for handling local delivery from DFW to my home in Richardson. After numerous phone calls, a responsive Customer Service rep said the best way for me to get it promptly was for her to personally take it from DFW and meet me half way to my home. We did this but my return journey in my car took a little over an hour and the case was in my car some 27 hours after we landed at DFW. At least my wife was happy that nothing was lost except my time.
Stephen P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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