Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
Generali Global Assistance
Premium
Fortunately I have not had to ever use any of my CSA coverage. I hope that it is as good as it is advertised for. I regularly recommend it to my fellow travelers and they often purchase it.
Bloomer S. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
The claims process dragged on and on, nitpicking on the part of the claims representative, insisting repeatedly for the same acknowledgement of payment by the air travel company. Finally paid but they even questioned that I had paid a cancellation fee on the air in order to avoid a ticket loss three times as great that CSA would have been responsible for. Made no sense whatsoever. I have no idea whether all of CSA works this way or just this particular adjuster.
Julian F. would not
recommend this plan to a friend or relative.
9 of
9 people found this review helpful
The trip included a
tour
Generali Global Assistance
Premium
A lady on our tour got very ill. required going to the hospital. i told her and her husband about your coverage. I told MANY people about the plan and the cost. I am sure you will be getting more business. i felt safe and covered even though i did not need it. i will be purchasing it again.
Lana C. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Premium
We always use InsureMyTrip to book our travel insurance needs. After 108 countries and 50 cruises, we've always felt at peace traveling because we know we are covered and have nothing to worry about. Thankfully we've only had to file a claim once and we were treated fairly and expeditiously. Thank you InsureMyTrip!
Rodney R. would
recommend this plan to a friend or relative.
3 of
4 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Premium
We were unable to take this trip as my wife suffered a life threatening episode shortly before we were scheduled to leave. Our claim was submitted and processed in a very timely and efficient manner. We have received our refunds and are very pleased with the service.
Bernard U. would
recommend this plan to a friend or relative.
19 of
20 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
This is the second time we have purchased travel insurance from CSA and the first time we had to submit a trip cancellation claim. I can't rave enough about how professionally the whole claim process was handled by the claims representative. It truly was a no hassle process from the ease with which we could download the claim form from the website to the convenience of being able to submit the claim form and the required documentation via fax. We appreciated the professional e-mail and phone communications and the speedy receipt of our 100% refund. We were totally amazed that we had our refund in hand only 20 days after submitting our claim! We couldn't be more satisfied and will highly recommend CSA Travel Protection to our friends and will most certainly use it again.
Marta H. would
recommend this plan to a friend or relative.
10 of
10 people found this review helpful
Generali Global Assistance
Standard
The service reps whom I dealt with in buying this plan were super helpful and patient.
Mary Jane E. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Standard
The peace of mind on my trip for such a reasonable price was worth the price of the insurance. I did not need to file a claim, however knowing that if my trip was interrupted due to a covered family emergency I could get home quickly and without complications made my vacation much more enjoyable.
James A. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
We were very pleased with all aspects of our CSA Travel Protection plan coverage. The price was reasonable. Thank you for your great product.
Metz H. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
have used CSA travel for several trips which always gives us peace of mind. Have not had to file a claim but knowing we are covered if something would happen makes it worthwhile. would not leave home without the insurance. one less thing to worry about.
miles h. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful