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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,943
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Premium
I felt really relaxed that if something would happen to me during my trip I would be covered and taken care off. I did at one point had to ask some questions in regard to a possible doctor's visit which I did not have to follow through on. When I called them they helped me through the process and answered all my questions. They were very helpful and they even called me back to make sure I was fine.
Johanna D. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
The plan gave me peace of mind especially since I had a sinus virus shortly before the trip and I was not sure that I would be able to do the walking that the tour required. It was a pilgrimage so my prayers were answered and I went and had a wonderful time.
Angela P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Always feel confident with CSA insurance!
Leslie N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Happily, we didn't need to file a claim, but all communication with CSA prior to our trip was clear and prompt, and we felt reassured knowing we were covered in case of an emergency. Thank you!
Mary Ann T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Our flight was cancelled on the first day of our tour package. We made a claim for meals and unreundable costs for the lost days. CSA paid the claim in a timely manner without any hassle. We will use CSA for our next tour.
Christine H. would recommend this plan to a friend or relative.
8 of 8 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
The visits to Machu Picchu in Peru and Galapagos in Equador included very strenuous climbs and decents at high altitudes and trecks over 1000s of yards of broken lava trails that were very dangerous walking for the many senior citizens on several visits...No one was injured thankfully including us but treatment and extraction would have been difficult and expensive if serious bodily harm had occurred.

We were thankful for the protection our CSA policy provided.
Robert A. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Easy to use, great choices, great prices. I'm a fan!!
Marla R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
It was good, we have no complaints. There is no claim.
Agnes K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Fortunately I Didn't need to use the coverage but I would still highly recommend this insurer. I went to Italy last year and was held back a couple of days due to a ATC strike. CSA reimbursed me for all related cost no questions asked except for required documentation.
Margaret C. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
We always use CSA travel insurance when we travel during hurricane season. We are happy with the coverage and the service.
Carolyn S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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