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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,943
ratings and reviews
97%
recommended
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Cruise
Filed claim
Generali Global Assistance Standard
Although I didn't need it, this plan brought me peace of mind, knowing that CSA had my back should the need arise. A great value, clear explanations of coverage, thanks in part to the website of InsureMyTrip.
Barbara F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Although I did not need to use the insurance, thank goodness, when I compared the CSA Custom Luxe plan to other options, I found this option the one that best covered my needs. This is the second time I've used CSA to insure a trip and I'd use them again.
Joyce H. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
I took my family to Costa Rica on an adventure to the Caribbean side and services aren't quite what we are accustomed to in the US. It was a great deal of comfort to know that I had purchased a backup plan.
Ronald S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I will purchase the CSA Custom plan again for our future out of the country vacation trip. I will surely recommend such a plan to my friends who will be traveling with us in the future. THANKS
Jose D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Best price for better coverage than most...the only drawback is that the application form is not clear about the "Total Cost" of the trip. At various points it mentions "Total Costs" and at others "Nonrefundable Costs" and others "Pre-paid Costs." These can all be different amounts depending on the travel package, tours, etc. Be careful to insure for the correct amount or you will overpay for the insurance.
Robert J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your feedback on your policy.

    Since the cost of your trip is used to calculate the amount of your Trip Cancellation and Trip Interruption coverage, you will always want to insure anything that is prepaid and nonrefundable for your trip. In other words, it is the monies you would lose if you had to unexpectedly cancel your trip on the date of departure.

    As you indicated, trip cost is also used in calculating the premium so the traveler would want to be careful to not over-insure.

    Please keep in mind that you should feel free to call InsureMyTrip at 800-487-4722 if you need assistance in determining your total trip cost.
    Dec 30,2015
Generali Global Assistance Standard
As I did not file a claim, it is difficult to say how that would have been handled. I purchased the plan because it covered the necessities (trip interruption, baggage loss, etc.) which I found necessary for my vacation, and at a very reasonable cost. I would definitely consider them in the future for another trip.
Etienne B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
The coverage was explained well, the price was reasonable and the previous reviews led me to purchase this policy as a single trip plan. It was good to know our trip would not be a total financial loss in case the trip had to be cancelled due to a covered reason. The policy purchase confirmation arrived immediately in my email and it was easy to apply and pay for.
Sandra H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I did not have to use any of the features of the plan but it was very easy to apply for, compare to other plans and understand. The confirmation email arrived immediately so that I could take it on the trip with me.
James H. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
Although I was fortunate enough not to have to file a claim, I do appreciate the time and attention of the InsureMyTrip representative who efficiently led me to the plan I needed.
Harriett L. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Thankfully, I didn't have to use the coverage I'd purchased for this trip but I consistently purchase travel insurance through InsureMyTrip and almost always end up with a CSA plan because of the great coverage and low premium. Longer delay periods on baggage delay, for example, and loss of luggage, terrorism coverage, and just a solid set of coverages.
Michael P. would recommend this plan to a friend or relative.
4 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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