Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
tour
Generali Global Assistance
Standard
It was good to know we had the insurance if needed. The policy seemed pretty straight forward.
Cynthia M. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
I purchase insurance 'just in case' something goes wrong. I am always thankful when the trip goes well and nothing prevents or interferes.
Darrel U. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Didn't need to use it; yea!!, but that's what insurance is all about, hoping that you don't need it. We would not travel without it.
Pepi L. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
We were very fortunate and did not need any medical assistance. If we need coverage in the future, we will call on you. Thank you.
Len G. would
recommend this plan to a friend or relative.
Generali Global Assistance
Premium
After getting an email advising me that a flight was cancelled I attempted to call the airline to find nobody spoke English or could help me, I had the hotel staff call back and try to translate for me and all I got out of it was that a flight (that had been booked and paid for months ago) was cancelled for non payment!. A call to the US would have cost me $5 a minute and I knew it would not be a short call. I was ready to take a taxi to the airport to try and straighten it out in person. Then I remembered the travel insurance.I called collect to see if they had some advice or suggestions. They were amazing! The agent called and found out that somehow the airline I booked with contracted with the airline and had not gotten a code confirming the payment. He conferenced all the involved parties with me and got it resolved very quickly. I am so thankful for all the help and it saved me a great deal of stress, and frustration!
Margaret H. would
recommend this plan to a friend or relative.
21 of
21 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
Kind of hard reviewing something that I didn't use . . . I guess that's how insurance works, it felt good having it but I was glad that I didn't need it! ;-)
When shopping it was nice to be able to read reviews of just those who used it.
When shopping it was nice to be able to read reviews of just those who used it.
Kenneth C. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
One of the best things about this plan was how easy it was to purchase it. It was presented in clear, plain English, and I was comfortable knowing that I had the coverage.
Sharon L. would
recommend this plan to a friend or relative.
2 of
4 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
We always go back to InsureMyTrip for travel insurance, because we feel their prices can't be beat. And we get to choose how much coverage we need, from very little for inexpensive, to large coverage, paying more. They are always cheaper, for the same coverage, than any from a travel agency, company, or cruise line.
Patricia B. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
We have taken trip insurance many times and have never had to use it. On our recent cruise to the Greek Islands, Turkey and Athens, we had an unexpected death in the family. We had to leave the cruise after 5 days. We applied for trip interruption as it cost us a lot of money to fly home from Rhodes, Greece to Austin, Texas. We submitted all of the paperwork on Nov 4th and by Nov 20th we received a check from CSA. They only emailed us once regarding some information, but we called, got clarification and finished the process. We are extremely happy with CSA and will use them anytime we book a trip in the future.
Thomasine R. would
recommend this plan to a friend or relative.
22 of
23 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Premium
Since I (thankfully) didn't have to file a claim, I can't comment about that part of the process. However, it was easy to navigate the site to choose insurance and the online chat person was very helpful.
Virginia J. would
recommend this plan to a friend or relative.