Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
Generali Global Assistance
Standard
I was pleased with the the customer service (answering questions etc.) as I was preparing to purchase the plan. But if you think about it, the only way to truly give a review is if you have a claim, and how the process is handled. Thanks.
William S. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
The test of a good insurance company is how well/easily they pay off when you have a claim. Fortunately I did not need to file a claim but I did find it very easy to buy the policy and the price was good.
Maxine C. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Two days before our scheduled trip home there was a blizzard predicted up the north east coast. Several of us where concerned about being able to get on that plane to come home as we were very familiar with the ripple effect that would happen if this were to happen.
I had my policy with me, pulled it out and after reading it I felt very comfortable with the protection I had purchased.. I could enjoy the two days of my cruise and not stress out about the "what ifs".
(By the way, the weathermen were wrong again--we got 2" of snow)
I'm glad that I was referred to your agency and will surely be back when my next trip is planned.
I had my policy with me, pulled it out and after reading it I felt very comfortable with the protection I had purchased.. I could enjoy the two days of my cruise and not stress out about the "what ifs".
(By the way, the weathermen were wrong again--we got 2" of snow)
I'm glad that I was referred to your agency and will surely be back when my next trip is planned.
Linda M. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Having no claims, we have no complaints.
Sharon R. would
recommend this plan to a friend or relative.
Generali Global Assistance
Premium
Great Plan but would always like to see a lower premium...perhaps a repeat user discount.
David N. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
It's easy to compare plans on your website to find exactly the type of coverage I wanted. It's just as easy to purchase the plan. I hope I never have to use the travel insurance I purchase, but if I do, I am expecting it to be just as easy to file a claim and get reimbursed.
Carole B. would
recommend this plan to a friend or relative.
2 of
4 people found this review helpful
Generali Global Assistance
Standard
The people at CSA were very prompt and professional in the handling of our request to reimburse us for a day lost on our recent vacation to Florida when the airline cancelled the only flight available from Asheville, NC. Would recommend them highly. The claim was handled speedily. A great company
Donna J. would
recommend this plan to a friend or relative.
10 of
11 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
We have never had an event to test how to reach you if something would happen. We did experience a health problem this last trip but not that we had to go to the first aid station on board the ship. I hope we never have to contact your personnel but having that insurance will give me peace of mind.
I thought for the 5 days the cost was a bit high.
I thought for the 5 days the cost was a bit high.
Marvin K. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Glad I did not need to file a claim!
Gracia R. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
My friends & family use your insurance each year. Love it. Thank you for offering a good bang for your buck & peace of mind !
Susan C. would
recommend this plan to a friend or relative.