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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,943
ratings and reviews
97%
recommended
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Cruise
Filed claim
Generali Global Assistance Standard
Did not have to make a claim, but good to know I could have, if needed. Being on the go during a vacation trip can create situations, and it's good to know that there are preparations in place in case I need it.
Gregory H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Enrolling in this plan was easy. When I realized I had made a mistake in the date of return, a phone call took care of this quickly.
Anne K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I have used CSA Travel Protection at least 4 times. The first time, I had a major accident. They handled the difficult logistics even better than I had hoped. Then they reimbursed all my claims. Only one small claim since then, also handled well. I am very satisfied.
Ronald L. would recommend this plan to a friend or relative.
9 of 9 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Similar to auto proof of insurance, it would be convenient to have a clip-out wallet size information card. It should have my policy number and instructions on how to contact the insurance company from the counties I visit.
Albert B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Exactly what I wanted and felt reassured during my trip.
Kenneth D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
This plan had all the important coverage - cancellations, interruptions, etc. at a very reasonable cost. We had a perfect vacation but with 7 people with multiple flights and connections it was important to have insurance for assurance.
Laurie S. would recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
My husband fell on ice, tore his knee tendon and broke his kneecap 2 weeks before our trip. He is in a cast from hip to ankle and will not be able to travel for months. CSA was extremely prompt in giving us a full refund. This was our first experience filing a trip insurance claim and we were extremely pleased with the results.
Janice S. would recommend this plan to a friend or relative.
9 of 9 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
We've used InsureMyTrip for all our travels over the past 20 years. We would never travel anywhere without it.
Rodney R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
It's a good web site to do comparative shopping of plans offered. Navigation is easy. Had trouble to determine the quote was for both (a couple) or for per person. I ended up having to call to verify. We did not have to use the policy, but it gave us a peace of mind when we are traveling abroad.
Peter T. would recommend this plan to a friend or relative.
5 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Glad we didn't need the CSA plan. Singapore is a great city, clean, safe, and expensive! Malaysia was quite an experience. We went to Kuala Lumpur, Kuching, Lankawi, and Penang. We had many site-seeing adventures from the Orangutans in Borneo to the bat caves and crocodile farm as well as street shopping. We had lots of foot massages but still recovering from jet lag.
Doris H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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