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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,943
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
Easy to buy, good coverage, relatively cost effective. I'd definitely recommend CSA to all travelers.
Christine A. would recommend this plan to a friend or relative.
3 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • KathleenS
    Photo
    My mother in law had a stroke 3 weeks before our trip and we had to cancel. We were refunded 25% by the cruise line since we were in the penalty weekand after filling out all the paperwork we we refunded the balance from CSA Trip Insurance about 3 weeks after the paperwork was completed. I highly recommend travel insurance and will use CSA again.
    Apr 15,2014
The trip included a
cruise
tour
Generali Global Assistance Standard
I selected this plan because it seemed to offer the most coverage at the lowest price. And isn't that what most of us want in our travel insurance policy? Fortunately, I did not have to use any of its coverage. Although many in our group touring China became ill with respiratory diseases -- infected sinus, acute bronchitis, pneumonia, etc., we were able to continue and finish the trip.
Gordon T. would recommend this plan to a friend or relative.
3 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Excellent price for this coverage. I had booked a trip a few weeks earlier through a travel agent. They charged more than double the price for their travel insurance for a comparable trip. I did not have to make a claim, thankfully. I was in Mexico with my teenage daughter and it was nice to have the 24 hour emergency phone number on hand for peace of mind. Purchasing the coverage was simple. I would definitely use CSA in the future.
Amy E. would recommend this plan to a friend or relative.
5 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
We had no problems on this trip, so did not need to use the insurance. But had peace of mind that we had the coverage.
Minuen H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
When my tour to Ukraine was canceled, InsureMyTrip let me transfer the insurance plan to another trip. I hadn't know that was possible.
Jayne h. would recommend this plan to a friend or relative.
3 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Realized
Janice G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Fortunately we did not need this plan; but in the past CSA did a fine job with a claim we made. We have used other carriers found on InsureMyTrip and also had a good claim experience. Pricing is pretty competitive, and I am looking forward to checking your new medical policy.
Philip H. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I wasn't real sure if it would cover the cost of vacation rental unit if we had to cancel.
John I. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for the 5 Star Review for CSA Travel Protection.

    Trip Cancellation and Trip Interruption would have reimbursed you for your total prepaid non-refundable travel expenses should your trip be cancelled or interrupted for a covered reason. So, if you included the cost of the rental in your total trip cost when purchasing the policy, then you are covered for the rental.

    Please keep in mind that you can read the list of covered reasons in all Comprehensive plans by clicking on the dollar amount of Trip Cancellation and Trip Interruption within your quote. Be sure to insure the full amount of your prepaid and non-refundable travel arrangements; you may have a problem in a claim if you under-insure. Of course, non-prepaid and refundable items are not covered.
    Feb 26,2016
The trip included a
cruise
Generali Global Assistance Standard
The plan was never used but available if needed. I felt confident that if something happened on my trip the plan could cover the effects.
Kenneth J. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Good to have such a plan in place...just in case.
Karen Y. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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