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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,943
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Standard
I compared several companies, and decided on this one. The prices are reasonable and the customer service is amazing. I called to add more to my coverage and my plan was modified and my updated policy was in my inbox. I highly recommend CSA to anyone looking for a great deal and great coverage.
Stacee L. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
The best news is that I didn't have to use it!
Linda B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
We were very happy that we did not have to cancel our trip due to illness, etc. and were very happy with the representatives that assisted us in obtaining the appropriate policy.
Arline K. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
For the coverage, it's right up there with the best offered.
Mari G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Premium
The cruise prior to our boarding had an out break of the intestinal virus on the ship that involved 80+ passengers. We had to wait a couple of hours to board the ship while they sanitized the whole ship. Thankfully we didn't hear of any cases on board the two weeks we were on board. While talking to other passengers on our cruise there were stories of past cruises where people were so sick that the medical people on board told them they really needed to get off the ship and seek medical treatment on shore. At hear that I was glad that I did have the trip insurance. I always buy the trip insurance and with the price of this policy I will check with Insuremytrip again.
Fred C. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Unfortunately my travel companion ended up in the emergency room the day before we were to leave on our trip to India and the doctor advised her not to travel. Fortunately we had great insurance! Our claim was settled quickly and without any hassles. This is the first time I had purchased travel insurance and will never travel again without it. I am telling everyone I know to purchase CSA Travel Protection Custom plan whenever they plan a trip. My friend and I were very pleased. Thank you for being so efficient in settling our claim.
Donna S. would recommend this plan to a friend or relative.
10 of 10 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
While watching the helicopter land on the pier at Haiti I was wondering if the poor guy from our ship had insurance. I'm glad I purchased insurance, it gave me peace of mind.
Dennis W. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Have used this plan for years for my travels. It meets all my needs.
William B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Fortunately did not have any claims, so unable to rate how good it really is. Was easy to compare plans on InsureMyTrip.
Carolyn B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
The best part was that we didn't need to use our insurance.
Sallie C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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