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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,943
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
Did not need to make any claim - so there is no way to determine if the plan represents good value of rmoney. Unlikley to recommend however I am satisfied.
Bryan H. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
My wife and I planned a three week trip to China almost a year in advance. Unfortunately she was diagnosed with acute sinusitis and bronchitis just prior to our planned departure, and we had to cancel our trip. I filed a claim for the cost of the trip and our claim was approved by CSA the following day. I am impressed! A very satisfied customer from Pacific Palisades, CA.
Robert H. would recommend this plan to a friend or relative.
6 of 6 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
The purchase was easy but thankfully I didn't need to use the insurance so it's difficult to review.
Suzanne L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Luckily, we didn't need to use the trip insurance, but have had to in the past. I choose CSA just about every time because of our previous experience with them. I also always recommend InsureMyTrip and CSA to other travelers on vacation.
Robin M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Got the coverage at the last minute, didn't need it. However, as with most insurances, it provided peace of mind.
Richard R. would recommend this plan to a friend or relative.
1 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
It's comforting to have travel insurance and I'm happy to report it was a great trip without any glitches!
Iris L. would recommend this plan to a friend or relative.
2 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Provided "peace of mind" that allowed us to relax without worry about unintended surprises.
Joseph P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Thankfully, I didn't have any issues traveling and didn't need to use any portion of the insurance.
Cynthia W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
This is the second time we went with CSA. The first time in November 2013, my wife broke her arm during a fall on the ship and was seen at a hospital in the Bahamas. We kept all the paperwork and filed a modest claim for less than $800, and CSA paid it quickly.
Alan D. would recommend this plan to a friend or relative.
7 of 7 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
InsureMyTrip is one of the best websites of its type that I have found (i.e., not just for insurance, but more broadly for selection of multiple options from various vendors). Fast and easy process.
Richard G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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