For a better experience, our site works best in Chrome, Firefox, & Edge.
Call us

Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,943
ratings and reviews
97%
recommended
Sort by
Showing
Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Standard
All worked out. I purchased the insurance for "just in case" problems. Everything was fine. It was a piece of mind to have this insurance. I had purchased insurance from CSA before and filed a claim once. I completely trust CSA. Will purchase again when I travel next. Thanks.
JOHN B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Although I did not need to use my plan's coverage, I was very satisfied with the cost of the policy considering it's coverage. I compared many policies and found this one to be the best for my needs.
Michael W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
We did not need to use the coverage, but had piece of mind knowing it was available during our two weeks traveling to several locations in China.
Dwayne O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I was disappointed that you would not extend dates on my plan when I found out I was going to be overseas longer than expected.
IRIS G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. Comprehensive polices can be amended prior to your departure date. After the departure date, no changes can be made to the policy. This rule is typical for most travel insurance companies comprehensive plans. For future reference, most travel medical polices can be purchased during your trip.
    May 19,2014
Generali Global Assistance Standard
It is difficult to evaluate the plan in that I was fortunate that I did not have a problem nor need to file a claim. So I have no way to actually know how efficient, prompt or problem free my problem resolution would have been with CSA Travel Protection. Of course, everyone hopes for problem free trips.
David G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Fortunately, we did not have to file a claim but it was comforting to know we had coverage if needed.
peggy w. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
The cost was fair but not outstanding. No plan seems to have all we need but this had the best options this time. InsureMyTrip is a great resource which I have used several times.
Mark H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
We didn't have a claim - so can't say much about the Program.....and I'm only rating it, because this silly computer program will not let me submit, unless I fill in all the squares. Honestly I have no idea if it's a good Program - as I never asked them to do anything.
William m. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I have been purchasing trip insurance for several years now. Always worth the piece of mind.
Claudette M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Although I didn't need to file a claim, the policy did manage to fit my needs if something were to go wrong on my trip. The website has a good layout in terms of which policy was right for me.
Phillip M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.70)
  2. International SOS
    (4.67)
  3. Berkshire Hathaway Travel Protection
    (4.64)
  4. Medjet
    (4.63)
  5. Trawick International
    (4.61)
  1. Berkshire Hathaway Travel Protection
    (4.43)
  2. GeoBlue
    (4.42)
  3. Travelex
    (4.41)
  4. John Hancock Insurance Agency, Inc.
    (4.20)
  5. Generali Global Assistance
    (4.18)