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Travel Insurance Reviews Generali Global Assistance Preferred

The Preferred plan offers higher coverage amounts than the Standard plan while still including a long list of covered reasons for trip cancellation and trip interruption. This plan also includes sports equipment rental coverage and many concierge services you can use while traveling.

To learn more, see the Generali Global Assistance Preferred product page.

Customers rated the Generali Global Assistance Preferred plan
4.55 out of 5
1,393
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Preferred
The only shortcoming of this plan, like most plans, is it is questionable if it would cover failure of an airline to provide travel due to scheduling failure as has happened 2 or 3 times in the past 2 years, or a failure of air travel infrastructure such as FAA mess up or airport problems.
John S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Preferred
purchasing the plan was easy, but I did not have to file a claim so I can't speak to that.
Christine N. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Preferred
This policy covered most of the items I was interested in but not all. If the motorcycle I requested to rent (in order to fit me and thereby enable me to safely ride it) was not available when I got there this policy would NOT have covered me for the trip and tour expenses. The tours have you sign a waiver and trip insurance doesn't cover you if they can't deliver what they promise. I had to take it on faith that the tour company would in fact provide the model I requested. There should be a way to buy trip insurance to cover this potential type of problem.
Paula M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
The original trip, for which the insurance was purchased, was canceled by the travel company before the start of the program. The insurance company made it extremely difficult to transfer the insurance to the re-scheduled trip.
Martin K. would not recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Preferred
Fortunately, we did not have a need to file a claim.
James P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
This plan gave me peace of mind for our cruise. It was affordable too.
Amos W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Preferred
Came down with covid and also a secondary infection.
I call a representative who initially called back but I was being examined by a doc and asked to be called back.I was never called back even after reaching out a view times..I have now incurred doctor bills and lodging I lost and had to pay out of pocket ..This company failed to provide me with coverage I paid for..
Terence B. would not recommend this plan to a friend or relative.
6 of 6 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
Fortunately I did not have to use the coverage
Kal O. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Preferred
Fortunately, I did not need to use the insurance plan. The coverage offered for the price compared to other plans of similar price was far superior. I have already purchased another Generali Global Insurance for my next trip. Hopefully, I will not need to use it but you have to be covered to travel anywhere these days.
Elaine G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Preferred
I extended my vacation for 2 days however they would not allow me to extend my coverage
Mayer K. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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