Travel Insurance Reviews Generali Global Assistance Preferred
The Preferred plan offers higher coverage amounts than the Standard plan while still including a long list of covered reasons for trip cancellation and trip interruption. This plan also includes sports equipment rental coverage and many concierge services you can use while traveling.
To learn more, see the Generali Global Assistance Preferred product page.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
I don’t really have an opinion since I didn’t need to use the insurance. So I guess it was fine.
Lonnie L. would
recommend this plan to a friend or relative.
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Samantha FourezGenerali Global Assistance
Thanks for your review, and for choosing us!Apr 23,2024
The trip included a
cruise
Generali Global Assistance
Preferred
Glad did not have to use.
Joseph V. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Samantha Fourez
Generali Global Assistance
We're grateful for your support and for your choosing us!Apr 23,2024
The trip included a
cruise
tour
Generali Global Assistance
Preferred
For years, I've been using insuremytrip.com to help in planning to buy trip insurance. It's a great service. I had significant problems with the flights on my last international trip and filed a claim with Generali. I found Generali's web site clunky, yet I received my claim payment promptly.
Jean T. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Samantha Fourez
Generali Global Assistance
Thank you for your input. We will consider your suggestion it in the future to make your experience with us even better. We are happy that we were able to assist and pay your claim!Apr 23,2024
The trip included a
cruise
tour
Generali Global Assistance
Preferred
I have filed a claim in the past and everything was handled efficiently.
Barbara S. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
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Samantha Fourez
Generali Global Assistance
At Generali Global Assistance, we take the claims process very seriously and are pleased to hear that your claim was resolved. Thank you for choosing to #TravelSmarter.Apr 23,2024
Generali Global Assistance
Preferred
It was exactly the policy I needed.
Glad I didn't have to use it.
Glad I didn't have to use it.
Dianne Z. would
recommend this plan to a friend or relative.
1 of
4 people found this review helpful
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Samantha Fourez
Generali Global Assistance
Thank you for your feedback! It's wonderful to hear the Plan met your expectations.Apr 23,2024
The trip included a
cruise
tour
Generali Global Assistance
Preferred
If the company has the right combination of benefits and price. They will get my business.
Robert F. would not
recommend this plan to a friend or relative.
3 of
5 people found this review helpful
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Samantha Fourez
Generali Global Assistance
We do our best to offer an array of travel plans for our customers. We are happy you found the right coverage to fit your trip's needs.Apr 23,2024
The trip included a
tour
Generali Global Assistance
Preferred
easy to find what coverage you wanted, fortunately I did not have to use it.
Martha D. would
recommend this plan to a friend or relative.
1 of
3 people found this review helpful
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Samantha Fourez
Generali Global Assistance
Thank you for your feedback! It's wonderful to hear we were able to meet your expectations.Apr 10,2024
Generali Global Assistance
Preferred
While Generali ultimately paid, they created many unnecessary obstacles and made the process long and complicated. They made me submit one expense 4 times before paying. They gave me incorrect info about what I could collect for making it seem almost impossible to collect the dominant expense, before another rep told me the truth. My rep gave me an unworking phone number in case I wanted to reach her. After paying me for some expenses, they said they had to pay me half and my wife the rest, but two months after paying me my wife hadn't received her half and they finally paid me. WARNING: IN READING REVIEWS NOTE THAT ALMOST ALL REVIEWERS DID NOT MAKE A CLAIM AND FILE POSITIVE REVIEWS, WHILE REVIEWS FROM THOSE MAKING CLAIMS ARE MUCH MORE NEGATIVE.
Jonathan K. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
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Samantha Fourez
Generali Global Assistance
Thank you for sharing your feedback. We're sorry to hear about the circumstances surrounding your claim and apologize for the delay as we take customer service and the claims review process very seriously. Please feel free to reach out to us at (800) 348-9505 or via email at [email protected] with any additional questions or concerns.Apr 10,2024
The trip included a
cruise
tour
Generali Global Assistance
Preferred
Just the right coverage for our family trip to Ireland. At the right price.
James W. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Samantha Fourez
Generali Global Assistance
We do our best to offer an array of travel plans for our customers. We are happy you found the right coverage to fit your trip's needs. We appreciate your review!Apr 10,2024
The trip included a
cruise
tour
Generali Global Assistance
Preferred
We did not file a claim on this policy, so have no idea how well or poorly the company might have followed through. We were glad to have it in place while we were traveling though.
Daniel C. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Samantha Fourez
Generali Global Assistance
Thanks so much for sharing your experience and choosing to #TravelSmarter.Apr 02,2024