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Travel Insurance Reviews Generali Global Assistance Premium

The Premium plan provides travelers with the highest level of coverage of the 3 comprehensive plans offered by Generali Global Assistance. This plan offers comprehensive trip cancellation and trip interruption coverage if you have to cancel or interrupt for one of the listed covered reasons, additional Cancel for Any Reason to residents of most states if all eligibility requirements are met, and world-wide emergency assistance services.

To learn more, see the Generali Global Assistance Premium product page.

Customers rated the Generali Global Assistance Premium plan
4.54 out of 5
2,060
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Premium
This plan was competitive in terms of pricing, but the fact that any losses I would suffer due to illness were not covered made it a very poor value for me. The reason medical problems were not covered was that I had not purchased the insurance within one week of my final trip payment. Even though this major source of potential trip cancellation was not covered, there was no discount applied to the premium. I experienced no problems and filed no claims, but withholding this coverage without offering any discount was a major disappointment and greatly reduced the value of the policy for me.
BRIAN M. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you for your feedback on the policy.

    The Generali Global Assistance Premium plan provides a waiver for pre-existing conditions with the following requirements met:

    "a. coverage is purchased prior to or within 24 hours of your final Trip Payment; and
    b. you are medically able to travel at the time the coverage is purchased; and
    c. you insure 100% of your prepaid Trip costs that are subject to cancellation penalties or restrictions."

    If you are not able to purchase prior to or within 24 hours of your final Trip Payment or you do not insure 100% of your prepaid Trip costs that are subject to cancellation penalties or restrictions, you would have a 180 day look back period should any claims be filed.

    "PRE-EXISTING CONDITION means a Sickness or Injury
    during the 180-day period immediately prior to your
    effective date for which you or your Traveling Companion:
    (1) received, or received a recommendation for, a
    diagnostic test, examination, or medical treatment; or
    (2) took or received a prescription for drugs or medicine.
    Item 2 of this definition does not apply to a condition
    which is treated or controlled solely through the taking
    of prescription drugs or medicine and remains treated or
    controlled without any adjustment or change in the required
    prescription throughout the 180-day period before coverage
    is effective under this Policy."

    In the future, if you are looking for guidance in selecting a travel insurance plan, please consider contacting our office at 800-487-4722 where a licensed representative would be happy to assist you. Unfortunately, due to business regulations, we are not able to discount travel insurance policies.
    Jul 23,2018
The trip included a
tour
Generali Global Assistance Premium
Easy to obtain. Covered pre-existing. Representative on phone was very helpful.
Larry S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
When you have to use a plan, this would be an AWESOME plan. We did not have to use it and of course, you believe that they are an extra added expense that you feel you don't want to add to an already expensive trip BUT if something would have happened we would have been glad to have been covered by this company. We would do it again in a heartbeat, Thank you,
Montana B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Of course I am glad I did not need to file a claim. I know the real value of the plan/policy is how well and quickly they cover a valid claim and complete payment. I am not able to comment on that , of course!
Kelvin G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Hard to write a review when we were fortunate to not need to make a claim.
Stephen G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
Very satisfied with the peace of mind your policy provided. Considering your company for an upcoming trip.
John D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Felt at ease on the trip knowing we were covered. Cannot review the insurance since all went well and we had no issues or claims. Peace of mind is what I purchased.
Maurice H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
Didn't need to use it so have no idea how the claims process would have gone.
Mark B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
I didn’t have any claims which is great - I am a firm believer that if you prepare for the worst, it probably won’t happen. Having this policy gave me peace of mind that if something did go wrong, we would be covered.
LISA L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Great service, very prompt response to a claim related to my damaged luggage. I will HIGHLY recommend this Insurance Company, it is BEST IN CLASS! Thanks!
CARLOS F. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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