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Travel Insurance Reviews International Medical Group

For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.

Learn more about International Medical Group.

Customers rated International Medical Group
4.51 out of 5
4,276
ratings and reviews
95%
recommended
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Cruise
Filed claim
By
on
for a trip to Bermuda. Bermuda.
The trip included a
cruise
International Medical Group iTravelInsured Travel SE
The plan offers coverage for everything we wanted however, we were fortunate not to need to use it. Can’t really speak to how claims are processed which is the most important part of an insurance policy since we didn’t have to file one.
Mercedes S. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to Mexico. Mexico.
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
good price to cover medical needs out of country. no issues paying and getting coverage cards. no issues during trip so no need to file a claim. nice to have a little security just in case. thank you. ill be back for future coverage.
JASON S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to Australia. Australia.
International Medical Group iTravelInsured Travel SE
Hard to review, since I did not have a claim but the coverage seemed good.
William H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to Iceland. Iceland.
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel LX
Didn’t need it- that makes it perfect !
Marilyn L. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to Germany. Germany.
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
I have enjoyed good customer service from inducer my plan. It is fast with reasonable cost that has good overall coverage.
I certainly recommend and will buy it again. I did not file a claim.
stefan g. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Courtney Baird
    International Medical Group
    Photo
    Thank you for sharing your feedback about International Medical Group® (IMG®)! We love hearing from happy customers and look forward to continuing to serve you. It is our privilege to provide you Global Peace of Mind®.
    Jun 17,2024
By
on
for a trip to Portugal. Portugal.
The trip included a
cruise
International Medical Group iTravelInsured Travel SE
Although we did not need to use the coverage, it gave us great peace of mind for a 30 day trip to Europe.
Susan H. would recommend this plan to a friend or relative.
1 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to South Africa. South Africa.
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel LX
All went smoothly
Mark M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to South Africa. South Africa.
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel LX
Had no issues. (No claim)
Robert M. would recommend this plan to a friend or relative.
2 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to Mexico. Mexico.
International Medical Group iTravelInsured Travel SE
The plan was expensive! We did file a claim for medical expenses while out of the country. The response was slow, and not very organized. They waited nearly a month to ask for more documentation! Once they received the additional documentation, they did pay the claim.
Michael L. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Courtney Baird
    International Medical Group
    Photo
    Thank you for sharing your feedback about International Medical Group® (IMG®). We want to learn more about how we can improve to better serve you in the future. Please email us at [email protected] to start the conversation.
    Jun 17,2024
By
on
for a trip to the Bahamas. the Bahamas.
The trip included a
cruise
International Medical Group iTravelInsured Travel SE
Coverage was fine and online enrollment in the plan went well, but it took 3+ months for IMG to handle a medical claim for reimbursement of shipboard medical expenses because IMG did not accept the cruise line's on-board account statement as sufficient proof that the medical expenses had been incurred, and there was a multi-month delay in the cruise line crediting the on-board account balance to my credit card. I suppose the moral here is avoid ending a cruise with a credit balance in the on-board account, but IMG could have done considerably better.
David B. would not recommend this plan to a friend or relative.
5 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Courtney Baird
    International Medical Group
    Photo
    Thank you for sharing your feedback about International Medical Group® (IMG®). We are sorry we did not meet your expectations. We value your opinion and want to learn more about your experience with IMG so we can improve to better serve you in the future. Please email us at [email protected] to start the conversation.
    Jun 17,2024
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