Travel Insurance Reviews International Medical Group
For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.
Learn more about International Medical Group.
International Medical Group
Patriot International Lite
I haven't receive any answers to my questions
Never will use your service again or recommend anyone. I'm very luck I didn't have to claim
Never will use your service again or recommend anyone. I'm very luck I didn't have to claim
Ruzana D. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
International Medical Group
iTravelInsured Travel SE
I really appreciated my agent and her recommendations.
The process was easy, the coverage just what I wanted!
The process was easy, the coverage just what I wanted!
richard d. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured Travel SE
Do NOT use IMG! When filing a claim, all you get are nondescript formula emails. The claims department is hidden away. Their customer service representatives only forward your concerns to claims. We will never buy their insurance again. There is no way to refute decisions made about their "verdicts". Read their reviews on other websites. You will read that they are terrible! Be careful.
HELENE S. would not
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
The trip included a
cruise
International Medical Group
iTravelInsured Travel SE
Easy to purchase
Karen H. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
International Medical Group
iTravelInsured Travel SE
So important to have this coverage when leaving the country.
Michael B. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured Travel SE
I did not have to use it, but I'm pretty sure if I did I would been taking care of
Kimberly H. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured Travel SE
Hard to review since we, fortunately, did not have to use the insurance! Can’t tell if it provided the coverage that we needed or if we were satisfied, since we didn’t need to file any claims.
Bernard P. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured Travel SE
I felt the plan offered the pertinent coverage I needed while being reasonably affordable.
Richard C. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
International Medical Group
iTravelInsured Travel SE
We fortunately he did not need to file any claims but we felt that the coverage was extensive and reasonably priced
Randall G. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured Travel SE
This was one of the worst customer service experiences ever. I had to call multiple times via phone to find out the status of my claim for a simple travel delay because the website claim tracking was not working. This was several months after submitting the claim. Each time, after a long wait on hold, I spoke with someone who was unable to tell me anything. I finally received an email explaining that they were unable to find my claim information. I emailed a copy of the USPS receipt showing all of the delivery information and resubmitted all of my paperwork. Weeks went by again. An email to customer service threatening to report them to the CA Insurance Commission produced an apologetic email that also said that they process claims within 10 business days! Approximately 5 months after submitting the claim, I finally received a payment. Do not use this company.
Nuala C. would not
recommend this plan to a friend or relative.
1 of
2 people found this review helpful