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Travel Insurance Reviews International Medical Group

For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.

Learn more about International Medical Group.

Customers rated International Medical Group
4.51 out of 5
4,276
ratings and reviews
95%
recommended
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Cruise
Filed claim
International Medical Group Patriot International Lite
My trip passed without incident. However it was reassuring to know I had travel insurance cover in case anything untoward would happen.
Keith David P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured Travel SE
My flight was cancelled, I had to book at another airline at a premium price. Insurance is denying claim and does not want to recognize terms of the insurance, tries to juggle with wording only not to pay the warrantied reimbursement.
No live person is available to discuss a claims. Paperwork processing takes too long and no resolution offered. Paperwork and responses via email are too convoluted and no direct answers can be received.
DO NOT BUY FROM THEM!!!!
Mark B. would not recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured Travel SE
I did not file a claim with this plan and so cannot provide an accurate rating. I can say this - For what it covered, it seemed about 20% more expensive than it should have been.
David K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
Suggestion for improving communications and exceeding customer expectation:
- Send email to your customer(s) re confirmed insurance policy, protocols including contract ID and contact phone number for reference it will go a long way in improving loyalty and trust.

Thanks for listening,
Nicholas J Ranieri
nicholas r. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured Travel SE
Plan was adequate to cover my trip, but I did not have a need to file a claim.
Terrence M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured Travel SE
Good price
Jontae M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group Patriot International Lite
Best value for the coverage. Fortunately, didn't have to use it so don't know any more than that
Calvin F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured Travel SE
I returned June 8 but I did not receive a reimbursement until September 16. Others in my group had a much quicker response.
Sue H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured Travel SE
I will purchase travel insurance again, very easy to purchase and the price was right. It gave me peace of mine when I was traveling.
Darrell O. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured Travel SE
I will use this insurance again!
Roslyn W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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