Travel Insurance Reviews International Medical Group
For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.
Learn more about International Medical Group.
International Medical Group
iTravelInsured Travel SE
I have never been happier with a company than this one. I had to make a claim 6 years ago & they were very nice about it. I will give them 5 stars any day.
Deborah T. would
recommend this plan to a friend or relative.
3 of
4 people found this review helpful
International Medical Group
iTravelInsured Travel SE
will use this again. Thanks
Adrienne J. would
recommend this plan to a friend or relative.
The trip included a
cruise
International Medical Group
iTravelInsured Travel SE
I didn’t really know how good it was as no claim was filed.
Marjorie B. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
International Medical Group
iTravelInsured Travel SE
The most important coverage I wanted was to make sure that I would be brought back to US if anything happened to me, an accident, an illness, death - whatever. This insurance made that possible at an affordable price.
Christine M. would
recommend this plan to a friend or relative.
1 of
3 people found this review helpful
The trip included a
cruise
International Medical Group
iTravelInsured Travel SE
Luckily we didn’t have to “use” the insurance. But good to know we had the coverage.
Stephen E. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured Travel LX
Fortunately I did not need to use the coverage, so I can't really respond regarding the claims service.
Linda M. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured Travel SE
Didn’t needed it fortunately for Labor Day weekend in Galveston area but 1 week later tropical storm Nicholas caused major flood and wind damage with power outages still where we stayed.
Natasha R. would
recommend this plan to a friend or relative.
1 of
3 people found this review helpful
International Medical Group
iTravelInsured Travel LX
As always, I am happy when I do not have to use your coverage. I thought it covered all of our possible needs for a reasonable price.
Leslie H. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
International Medical Group
iTravelInsured Travel LX
Unfortunately, I feel truly misled about my coverage.
Francesco L. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured Travel SE
After a disastrous, aborted international trip (after missing flight connections on multi-carrier trip) we had to file a claim. The outcome was as we had hoped, the insurance covered all missed and subsequent flight segments, so in the end we only lost around 10% (due to flights we had already taken). The processing time was incredibly long, however that seemed due to the fact, that their main website and processing center was down for a few weeks (so even phone operators couldn't access the cases to provide an update). That was unfortunate, however since we didn't need the refund money right away, it was acceptable. I would assume, that post their IT problems, the processing would be substantially faster (weeks instead of 3 months). This incident was once again proof to us, that explicit travel insurance is a worthwhile expense, if it's an international trip that doesn't come cheap.
Daniel W. would
recommend this plan to a friend or relative.
2 of
4 people found this review helpful
"We are sorry IMG did not meet your expectations. We value your feedback and take concerns such as yours very seriously. Please note that IMG is required to administer our insurance plans in accordance with their terms and conditions, and we believe we have done so in this case. If you would like to continue this conversation, please contact IMG directly at www.imglobal.com/contact."