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Travel Insurance Reviews International Medical Group iTravelInsured Travel LX

iTravelInsurance Travel LX from International Medical Group is a single-trip comprehensive travel insurance plan which offers a higher level of coverage to domestic or international travelers than iTravelInsurance Travel SE. Coverages offered by this plan include trip cancellation, interruption, travel delay and travel medical coverage.

To learn more, see the iTravelInsurance Travel LX product page.

Customers rated the International Medical Group iTravelInsured Travel LX plan
4.45 out of 5
688
ratings and reviews
94%
recommended
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Cruise
Filed claim
The trip included a
tour
International Medical Group iTravelInsured Travel LX
I especially appreciated your email communication after I purchased the plan. Your email listed all the contact information which I would need in the event of any service or claim issue. I’m thankful that I did not need to contact your service department or your claim unit,, but it was nice to know that I had all the necessary information if it were necessary to do so. Very thoughtful and professional.
John S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured Travel LX
Thank GOD I didn't need to use it, just wish there was a small reward for not using it. ( Possibly a discount on my next purchase???)

Thank You Very Much, It was very comforting to have the coverage.
Dwight C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured Travel LX
Fortunately we did not have to use plan so it is hard for me to say how satisfied we may have been should your service have been required. Working with you company to acquire the insurance was relatively easy.
Earl J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • IMG RR Team Account
    International Medical Group
    Photo
    Thank you for sharing your feedback about International Medical Group® (IMG®)! We love hearing from happy customers and look forward to continuing to serve you. It is our privilege to provide you Global Peace of Mind®.
    Jul 03,2018
International Medical Group iTravelInsured Travel LX
Thank God, we did not have to use any section of the plan, but it gave us peace of mind. It was very reasonable for that enormous benefit.
Diane C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured Travel LX
I am happy to report that we both were healthy and accident-free on this trip...so we had no reason to use our insurance with you. However, we have not been so lucky in the past, and we continue to choose coverage with you because of your excellent service and prompt payment of claims.
Denise J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • IMG RR Team Account
    International Medical Group
    Photo
    Thank you for sharing your feedback about International Medical Group® (IMG®)! We love hearing from happy customers and look forward to continuing to serve you. It is our privilege to provide you Global Peace of Mind®.
    Jul 02,2018
International Medical Group iTravelInsured Travel LX
Although I don't believe I can give a fair review because we didn't have to file a claim, the process and the product as presented appeared to be able to cover any of the issues we might have encountered during our travel. Given that, I will probably purchase this same insurance product the next time we travel, if it is still available.
Camille B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured Travel LX
Having a plan with the ability to cancel my trip for any reason gave me great peace of mind!
Yours is the only plan that has this, so a big THANK YOU to you!
Stephanie S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you very much for taking time to provide your review.

    Although we are pleased to hear that you were happy to purchase the IMG iTravelInsured LX plan including Cancel for Any Reason, nevertheless it is not the only plan shown on our website that offers that option.

    Please feel free to call Customer Care at 800-487-4722 in the future if you have any questions when purchasing a plan.
    Jun 20,2018
The trip included a
cruise
International Medical Group iTravelInsured Travel LX
I very much appreciated the specific elements of coverage this plan provided, and I am very grateful that we did not need to utilize it!
Yvonne C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured Travel LX
I think it is ridiculous to offer trip cancellation coverage (cancellation for any reason) but then have a stipulation stating that you can't cancel for any reason unless it's more than 72 hours prior to your trip. If you have an emergency the day before your trip you're not covered.
Michael C. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you very much for your review.
    However, we believe that you are confusing Trip Cancellation with the optional Cancel for Any Reason coverage.

    Trip Cancellation reimburses you if you must cancel your trip prior to departure for a "covered" reason. The number one covered reason for Trip Cancellation is the unforeseen illness or injury of you or a traveling companion that deems you unfit to travel, by order of a licensed physician; or the unforeseen hospitalization or death of a family member. To see all of the covered reasons to cancel or interrupt your trip, please click on the dollar amount that appears under the words "Trip Cancellation" when viewing a quote.

    Cancel for Any Reason allows you to cancel your trip prior to departure for other than a "covered" reason. There are 3 conditions that must be met to purchase a Cancel For Any Reason Rider as follows: Purchase the policy within 10-21 days of First Trip Payment; Insure ALL prepaid and non-refundable travel expenses prior to departure; Trip must be canceled more than 2 days prior to departure date. If you meet all 3 of these conditions, most of the policies will reimburse you for 75% of your penalties, unless otherwise noted.

    The Cancel For Any Reason will show under its own box. Please make sure to click on the underlined phrase to view the requirements to qualify for this option. If you decide to buy this Rider, make sure to click on the box near the Cancel For Any Reason Rider and hit the 'buy' button at the top or bottom of the quote. Please note that these policies are State-specific.

    In the future, you may wish to call Customer Care at 800-487-9422 for assistance when quoting or purchasing the policy.
    Jun 20,2018
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel LX
This policy had the coverage we were looking for. However, there was predicted storm on departure day for our trip. I tried to call on Memorial Day (day before departure day) to ask a question about coverage and actions I should take in case of flight disruptions. Offices were closed and emergency contact information was not accurate. I discussed with Insuremytrip reps who were surprised. They tried to contact IMG as well and were unsuccessful. If I had been on my trip and been trying to call with an emergency, not being to get in touch with the insurance company would have been a problem.
Roland C. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • IMG RR Team Account
    International Medical Group
    Photo
    Thank you for sharing your feedback about International Medical Group® (IMG®). We want to learn more about how we can improve to better serve you in the future. Please email us at [email protected] to start the conversation.
    Jun 15,2018
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