Travel Insurance Reviews International Medical Group iTravelInsured Travel LX
iTravelInsurance Travel LX from International Medical Group is a single-trip comprehensive travel insurance plan which offers a higher level of coverage to domestic or international travelers than iTravelInsurance Travel SE. Coverages offered by this plan include trip cancellation, interruption, travel delay and travel medical coverage.
To learn more, see the iTravelInsurance Travel LX product page.
The trip included a
tour
International Medical Group
iTravelInsured Travel LX
I purchased full coverage early enough to qualify for a Pre-existing Condition waiver, plus Cancel for any Reason. Unfortunately I could not travel as a medical condition came up just prior to travel. I notified the insurance company via email prior to the trip asking for guidance. I got a canned response with claim forms. I filled them out and even submitted a signed doctors note stating I could not travel. They say not to call for a while. A month goes by, I call to see that everything is in order. They say it will be resolved the next week and I should receive a check. I receive nothing. I call again. They are requesting documents that do not exist. You cannot produce them. My claim will not be fulfilled. I had to file a complaint the State Department of Insurance and the BBB. All this trouble over ~ $365. Avoid this company and policy if you just possibly might need to file a claim.
Robert Y. would not
recommend this plan to a friend or relative.
9 of
9 people found this review helpful
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Zac
Thank you for your feedback on the policy. We are sorry to learn that you were unable to travel. We are pleased to report that your claim was paid. Thank you for allowing InsureMyTrip to advocate on your behalf. We look forward to assisting you in the future.Aug 19,2016