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Travel Insurance Reviews John Hancock Insurance Agency, Inc. Bronze

The Bronze plan is the most economical policy offered by John Hancock and includes basic limits of coverage such as Trip Cancellation, Trip Interruption, Travel Delay, Baggage, and Medical coverage. This plan allows you to insure trip costs up to $15,000, making it ideal for insuring smaller, less expensive trips.

To learn more, see the John Hancock Insurance Bronze product page.

Customers rated the John Hancock Insurance Agency, Inc. Bronze plan
4.51 out of 5
1,002
ratings and reviews
96%
recommended
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Cruise
Filed claim
John Hancock Bronze
They needed more information on the reason why I filed a claim however instead of emailing me it was emailed to the library where the claim was scanned from. I called because of no response and found out this happened. I was also not reimbursed for the airfare because Delta gave me a credit (which I probably won’t use by 10/19) due to the situation.
Paula D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Michelle A
    Photo
    Thank you for your review. You bring up an interesting point about insuring the cost of prepaid and nonrefundable airfare, many travelers often have questions about this as well. Comprehensive policies cover 100% of the prepaid nonrefundable trip costs as long as all of those expenses are insured. When it comes to airfare and insuring the expense on your policy, in the event of a claim you have the option to either accept the airline credit or deny the credit and file a claim for that full amount insured on the policy with the insurance provider. By denying the credit and filing with the insurance, you are able to be reimbursed the out of pocket expense from the insurance and not held to using the credit by a certain time with the airline. If you have any questions or concerns, please call us at 800-487-4722.
    Apr 01,2019
John Hancock Bronze
We spoke with a claims representative who was very professional. We filled out the forms, checked in for a status update, got a professional response and a check soon thereafter in the exact amount we had expected. We were very pleased and grateful for the support and service. You can use me as a reference.
Robert T. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Bronze
Thankfully we did not use the plan but having the coverage offered a peace of mind that was worth the investment.
David O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Bronze
Best company. I will buy insurance here again !
long t. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Bronze
Will use again, very easy to navigate the website and choose a plan.
Kathryn G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Bronze
Definitely recommend for ease of choosing a plan and great communication - would use again!
Cary B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Bronze
Super easy to sign up and the online feedback was great, very helpful rep and no complaints at all!
Joseph M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Bronze
I felt safe and secure with the coverage.
Kristin D. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Bronze
If you are anxiety prone or suspect that "foreign" cuisine might be challenging for you, this is protection you should probably consider. Due to our age; my husband's aversion to any food other than basic meat and potatoes and the many different areas we traveled to - including the Amazon, we think this was worth the cost.
Teri P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Bronze
It's difficult to review a plan that one doesn't utilize. I appreciated the "peace of mind" that comes with the purchase.
Robert G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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