Travel Insurance Reviews John Hancock Insurance Agency, Inc. Bronze
The Bronze plan is the most economical policy offered by John Hancock and includes basic limits of coverage such as Trip Cancellation, Trip Interruption, Travel Delay, Baggage, and Medical coverage. This plan allows you to insure trip costs up to $15,000, making it ideal for insuring smaller, less expensive trips.
To learn more, see the John Hancock Insurance Bronze product page.
The trip included a
tour
John Hancock
Bronze
I felt reassured with the policy coverage. I did not have any reason to make a claim. If I did, I cannot know now how well it would have been handled.
Leroy W. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Bronze
I had no issues so did not need the insurance but it is always good to have it just in case.
Diana W. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Bronze
My wife and I were fortunate to not need to test the coverage of this insurance travel plan.
But it was comforting to know that during our trip to Peru and Ecuador there was a reputable insurance company ready to assist us.
But it was comforting to know that during our trip to Peru and Ecuador there was a reputable insurance company ready to assist us.
Bruce T. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Bronze
Great to have the peace of mind. (Also happy that we did not have to use it.)
Dana P. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Bronze
Had a claim and they eventually paid but the process took 4 months and lots of phone calls. Not sure it was worth it considering the time on my part to get paid.
Curtis W. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
John Hancock
Bronze
It's difficult to rate an insurance plan if you did not need to file a claim. I am thankful for that. I assume that this policy would have been adequate, had I needed to file a claim and that everything would have been handled appropriately.
KENNETH W. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Bronze
We did not use the insurance but it was good to have the coverage. This was a long and expensive trip, which was booked many months ago. It was nice to have a back up plan.
Catherine D. would
recommend this plan to a friend or relative.
The trip included a
cruise
John Hancock
Bronze
Well, I assume my reviews of plans will be good to great, until I have to go through a claim experience... that will be the real test! Hopefully even after a claim experience I will be able to give the same ratings!! However, I am thrilled to give a good review for a plan not needed! Hope to stay healthy and travel more and “not use†the plans I purchase!
Brian H. would
recommend this plan to a friend or relative.
John Hancock
Bronze
I thought we might have to cancel our trip and when I called to discuss this, your rep was almost hostile by the thought that I might file a claim. Would not help me with details of coverage and would only email me claim form
Not very reassuring
Not very reassuring
Lorraine B. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Mike
Thank you for your feedback on the policy. We are sorry to learn that you had a negative experience when you were inquiring about the claims process. We have forwarded your comments to John Hancock. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing.Jan 04,2018
John Hancock
Bronze
I purchased this policy for international travel. I purchased a piece of personal property for almost $200 in London, which was stolen a few days later on pubic transportation. I emailed the claims company promptly but did not submit a claim until I returned. When I returned to the US about 6 weeks later, I submitted a claim with proof of purchase and proof of travel where it was stolen, and the full amount was paid to me with absolutely no hassle. Excellent service.
Susan B. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
We are sorry to hear that your claim took longer than expected, but are very happy to hear that your claim was paid. Please feel free to reach out to us at InsureMyTrip.com for assistance with your claim. If you feel you have been wrongly denied, or, if your claim is taking too long, we have customer Claims Advocates who can step in on your behalf and assist you with your claim.
Please feel free to contact us if you have any further questions or concerns. We can be reached 7 days a week at 1-800-487-4722.