Travel Insurance Reviews John Hancock Insurance Agency, Inc. Silver
The Silver plan is the mid-level policy offered by John Hancock and may be ideal for families traveling with children, as kids 17 and under are free as long as one parent is covered under the plan. Coverage is offered if you have to cancel or interrupt your trip for a typical covered reason which can range from an unforeseen illness, injury or death to your destination being made uninhabitable by a natural disaster. The Silver plan does offer higher limits of coverage than the Bronze plan for Baggage, Travel Delay, Medical and Emergency Medical Evacuation.
To learn more, see the John Hancock Insurance Silver product page.
John Hancock
Silver
Read the policy very, very carefully. It does not cover many things that you would think would be covered.
Bennett T. would not
recommend this plan to a friend or relative.
-
Zac
Thank you for your feedback on the policy. We hope that fellow travel insurance consumers heed your advice. We strongly advise customers to read the terms and conditions of the policy prior to purchase, and also again during the review period-refund policy. Our representatives are available 7 days a week as a valuable resource. Please consider calling us at 800-487-4722 to ensure that the plans that you are interested in cover your primary concerns.Mar 25,2016 -
LUISB
Why would you rate it 1 star because YOU didn't "Read the policy very, very carefully"? It's obviously YOUR fault!Apr 28,2017
The trip included a
cruise
John Hancock
Silver
It seemed like a value for the coverage we received, but without having used it, I can't really offer much of a review.
Derrick W. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Silver
Difficult to evaluate as I had no claim.
Barbara L. would
recommend this plan to a friend or relative.
John Hancock
Silver
I can't comment on how well the plan covered my medical expenses since I had no claim. Until you have a claim I believe you don't know how good a plan is. I needed a plan to cover helicopter skiing and this one was reported to do so.
John F. would
recommend this plan to a friend or relative.
-
Carol
The John Hancock Silver plan does cover helicopter skiing with the inclusion of the Hazardous Sports Option. This rider, when added to the policy for an additional premium, provides coverage for "leisure and non-professional sports activities in: bungee cord jumping; rock climbing; mountain climbing up to 4,572 meters (15,000 feet), scuba diving for Qualified Divers up to a maximum depth of 40 meters (131 feet) and for Unqualified Divers up to a maximum depth of 30 meters (98 feet), white or black water rafting (Grades 1-4), back country or off-trail skiing or snowboarding (except as designated unsafe by the resort management), parachuting or skydiving, helicopter skiing, extreme skiing or snowboarding; spelunking or caving.Jan 13,2016
John Hancock
Silver
Very happy with the price and also very happy that we did not need to use the policy.
WILHELMINA M. would
recommend this plan to a friend or relative.
John Hancock
Silver
Thankfully a claim was not required on this trip, but relieved to have had it if a need arose.
Linda D. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Silver
Cannot say much because, fortunately, I had no claims. The plan however covered my needs at a very reasonable cost.
Richard S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
John Hancock
Silver
I didn't use the John Hancock Silver plan (thank goodness), but getting the plan was easy and prices were competitive.
Lynne P. would
recommend this plan to a friend or relative.
John Hancock
Silver
I wanted to add the option for coverage for "Cancellation For Any Reason" 2 weeks before the trip, but was not allowed to. Disappointing.
John M. would
recommend this plan to a friend or relative.
-
Zac
Thank you for your feedback on the policy. The John Hancock Silver plan offers an optional Trip Cancellation For Any Reason benefit which can be added onto the policy for an additional premium if selected within 14 days after making the initial trip payment. Unfortunately, the benefit was not selected at the time of purchase, and was not requested until more than 14 days following the initial trip payment.
Cancel For Any Reason reimburses between 50% - 75% of the pre-paid and nonrefundable trip cost insured if:
1) the policy is purchased with the benefit included within 10-30 days after making the initial trip payment (time frame depends upon specific policy)
2) the full cost of all non-refundable prepaid travel arrangements in insured on the policy
3) the trip is cancelled at-least 2 days prior to the Scheduled Departure Date.
Please let us know if you have any questions. Our representatives are available 7 days a week by calling 800-487-4722.Dec 01,2015
The trip included a
tour
John Hancock
Silver
Had to cancel a vacation and process a claim due to unexpected hip surgery prior to the Inca Trail / Machu Picchu trek. Received a full refund for my trip promptly!
Genevieve H. would
recommend this plan to a friend or relative.
6 of
6 people found this review helpful