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Travel Insurance Reviews Nationwide

In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.

Learn more about Nationwide.

Customers rated Nationwide Mutual Insurance Company
4.61 out of 5
11,311
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Nationwide Mutual Insurance Universal Cruise
It fit the need we had. My husband and I have different addresses though and I wish that we could all be on the same policy- as it is, my daughter and I are on one and he has to have his own- that is a hassle and unnecessary expense.
Ronald M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you for your feedback. With Nationwide you can all be listed together on the same plan as long as you all live in the same state. You would list the address of the primary insured. If you have any questions or need help in the future with a purchase, you can reach us at 800-487-4722.
    Apr 08,2019
Nationwide Mutual Insurance Essential
Didn’t have to use it but don’t have any complaints.
JoAnna B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
Trip was cancelled and had no coverage for mechanical problems. Only paid for the United fees to change our tickets to come home a week early.
Steven W. would not recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your review.

    We regret to hear that your claim was denied. No one ever wants to hear that there is no coverage for a cancelled trip. However, Trip Cancellation only reimburses if your reason for cancellation is a covered reason listed in your policy. Unfortunately, Mechanical Breakdown of your Common Carrier is not listed as a covered reason.

    Please call us weekdays from 7:00 AM to midnight ET or weekends from 9:00 AM to 9:00 PM ET at 800-487-4722 if you have any questions.
    Apr 09,2019
The trip included a
cruise
Nationwide Mutual Insurance Luxury Cruise
I had to submit a claim due to a death in the family on the day we were leaving for our cruise. I called Nationwide to get the claim form and the representative was very attentive, and pointed out the most important sections to complete fully and accurately for the claims adjuster. Thirteen days after submitting my claim online, I received a phone call to get some additional information. They wanted a copy of the obituary or death certificate. She was able to find the obituary online with my extra information. A week and a half later, I received a full refund in the mail. Very satisfied.
Rosemary M. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
We buy travel insurance for any trip that requires pre-payment. This was the first time we had to file a claim. Although there is a lot of paperwork involved in filing a claim (understood) Nationwide was clear and direct with their claim filing instructions. Phone reps were helpful and quickly answered the phone. They promise adjudication within 15 days of filing and took 18 days to issue the payment, although not received for another week. Overall, excellent service and assistance.
Clifford K. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Essential
As a result of the Bomb Cyclone Blizzard in Denver, we were able to reschedule our flights and hotel reservations through Southwest Vacations. Nationwide was a pleasure to work with in being able to reschedule our insurance dates so that we could be covered for our rescheduled vacation.
Teresa M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Universal Cruise
The plan gave us piece of mind before the trip and during the trip.
Rose O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
My parents are in their 90’s. It was very comforting knowing if something happen prior or during my trip I could be home without loosing the money invested in my trip.
Carol A. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Choice Cruise
Didn't need the insurance this time but used it last year. My mom was delusional due to seasick patch. Cost her $860 to get checked out by ship's doctor. Nationwide Mutual reimbursed her all $860.
RENA S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Essential
I felt secure with my insurance plan.
Raymond L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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