In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.
It's kinda hard to give a helpful review because we never (thank goodness) had to actually use the plan so I don't know how smooth an actual claim would have been handled. We purchased the plan for the peace of mind, in the event something did go wrong....which is why folks buy insurance in the first place! It was nice knowing we had the coverage, just in case.
Diane W. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
The plan offered the coverage I needed at a reasonable price for peace of mind before and during our trip. The customer service team was very helpful and patient as I worked through the options.
Mary S. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thankfully we did not have any problems and did not need to use the insurance. However, knowing that it was in place and we had coverage certainly made for a relaxing trip!
Beverly C. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I did not file a claim so I have no knowledge of how Nationwide would process a claim. I chose this policy because it was the only comprehensive coverage that did not require mandatory life insurance coverage, something that is not necessary for me.
Larry Dean M. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Didn't have to use it so I can't really say for sure if it is a good product or not. I did have the peace of mind that I had insurance, so that is a good thing. I picked Nationwide because I already am a customer and I am familiar with some of your products.
Thanks!
Thomas Z. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
What can I say? Insurance is a necessary evil and I had to purchase a policy. This one was adequate and served my needs. I think insurance rates are always too high and that is why the companies can build the biggest buildings with their profits and the consumers struggle to pay all their bills.
LInda G. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
The initial response of the company processing the claim for Nationwide was prompt; however, their response time moved into the unacceptable range over time. It felt as if they were "slow walking" our claim with requests for information that had previously been provided to them. There was even a conversation with a person where they said, "Oh, I guess we missed that."
In the end, it felt like they were delaying the processing of our claim because they could. We did finally receive our money which is why our rating wasn't lower.
David F. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We are pleased that you ultimately received reimbursement of your loss. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing.