Travel Insurance Reviews Nationwide
In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.
Learn more about Nationwide.
Nationwide Mutual Insurance
Vacation Renter Protector
I submitted a claim for a trip delay, caused by American Airlines. We had to spend an extra night in a hotel and pay more for our car rental and meals. Nationwide covered our expenses.
Ellen S. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Prime
I didn’t use the insurance but was with someone on our cruise who needed emergency surgery and luckily got travel/medical insurance
Albert P. would
recommend this plan to a friend or relative.
Nationwide Mutual Insurance
Essential
I did not need to use my policy but felt secure nonetheless.
Yolanda Pugh G. would
recommend this plan to a friend or relative.
Nationwide Mutual Insurance
Essential
A friend purchased the plan for the same trip for less than half my price. What affects the cost? Perhaps more detail when purchasing would have let me know.
Kathy M. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Nationwide Mutual Insurance
Essential
Gotta have it but didn’t need it!!
Angela D. would
recommend this plan to a friend or relative.
Nationwide Mutual Insurance
Essential
I got sick just a few days after the "review period" was over, and tried to cancel the policy, since I would NOT be taking the trip. This happened the first week of Sep. The canceled trip was for Nov 1. I could not get a penny back. Emailed several times. $472 gone! If you might get sick, you must do it within ten days of purchasing the plan. No sympathy. Ridiculous!
Diane A. would not
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Universal Cruise
I did not have to use it but felt secure that I had it.
Shaun D. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Choice Cruise
I purchased a policy through Insure My Trip with Nationwide Mutual for cruise and flight coverage. I had to file a claim in September due to the fact that my cruise was canceled by the supplier due to staffing and supply chain issues as this was a brand new ship.
I contacted them to inform them that the cruise line had canceled my cruise and I needed to know the steps to take to file a claim. I was instructed to provide the cancellation letter from the cruise line plus provide the flight information. I informed them that I had not canceled the flight yet because I wasn’t sure if I was supposed to and I was told to do so and send over all of the information to the claims department. I waited patiently for several only to be told that there was a submission error so resubmitted everything for a second time, the first week of October.
On Oct. 20, 2023, my claim was denied stating that the reason for cancellation was not covered. How is that possible when the cruise line canceled my cruise. I resubmitted an appeal the same day only to now be told, on Nov. 7th that my claim is still denied even though I submitted everything and didn’t cancel my trip due to my own personal reasons. They claim that I’m not entitled for compensation. I only filed a claim for the flight and yet I can’t get reimbursed even though the claims department told me to cancel the flight.
I feel as though this is a trick to keep them from paying on claims. I’ve reported them to the insurance board of my state because this isn’t fair. I don’t recommend this insurance company at all.
I contacted them to inform them that the cruise line had canceled my cruise and I needed to know the steps to take to file a claim. I was instructed to provide the cancellation letter from the cruise line plus provide the flight information. I informed them that I had not canceled the flight yet because I wasn’t sure if I was supposed to and I was told to do so and send over all of the information to the claims department. I waited patiently for several only to be told that there was a submission error so resubmitted everything for a second time, the first week of October.
On Oct. 20, 2023, my claim was denied stating that the reason for cancellation was not covered. How is that possible when the cruise line canceled my cruise. I resubmitted an appeal the same day only to now be told, on Nov. 7th that my claim is still denied even though I submitted everything and didn’t cancel my trip due to my own personal reasons. They claim that I’m not entitled for compensation. I only filed a claim for the flight and yet I can’t get reimbursed even though the claims department told me to cancel the flight.
I feel as though this is a trick to keep them from paying on claims. I’ve reported them to the insurance board of my state because this isn’t fair. I don’t recommend this insurance company at all.
Lashondra M. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
cruise
tour
Nationwide Mutual Insurance
Essential
Overall the process is simple to navigate, but slow due to the excusive email approach. There should be a phone number easily accessible to provide a more person service.
Rodney H. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Essential
I'm glad I did not have to use the plan not sure how hard it would be but it's nice to know there is some help if things went south
David T. would
recommend this plan to a friend or relative.