In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.
Plan was cost effective and covered everything we needed. It was easy to use the website and compare this plan with others. Information was readily available for those items I didn't understand. We didn't make a claim so can't speak to that process.
Jeannette L. would
recommend this plan to a friend or relative.
While the plan seemed pricey, I did appreciate that they let us transfer the policy when a member of our original travel plans developed a serious illness and we had to change to a different trip.
Sharon S. would
recommend this plan to a friend or relative.
Our bags from our trip were delayed. We still have not received them, but they have now been located. The max claim limit for delayed bags is GROSSLY insufficient at $100. We spent well above that buying clothing, cosmetics, toiletries, swimsuits, shoes for our vacation. We landed in Rome and had NOTHING other than what we were wearing and had in our backpacks. It is shameful to offer only 100 dollars for delayed bags. This insurance was a waste. I will not buy it again.
Megan F. would not
recommend this plan to a friend or relative.
This is a disingenuous survey. The "value" of insurance is only realized if you file a claim, which I did not. I have no way of objectively telling you if this coverage was good or bad precisely because I didn't use it. If I had missed my cruise due to illness would it have paid the bill without a huge argument? Who knows?
It appeared to be a good price and appeared to have adequate coverage. But that's the problem with insurance. What you think you have coverage for is often wrong. And policies are not written by marketing people.
Daniel V. would
recommend this plan to a friend or relative.
The only reason Nationwide paid up is because an advocate from insuremytrip.com contacted them after they denied my claim. Nationwide asked me for more and more details and I kept sending them what they asked for but they kept asking for the same things over and over again. When you call Nationwide, you cannot speak with anyone who who is familiar with your claim. You can only talk to someone who tells you that the adjuster needs more time and more info but they cannot provide you with any specifics. My case was as simple as possible (trip payment and airfare) yet Nationwide managed to make it an extremely complicated with multiple proofs of payment, proofs of no refunds made, proofs of trip itinerary with exact dates, etc. The person I talked to at cbconnect said that is because there is so much fraud in the travel insurance business. I believe it is because they try to wear you down so you just give up.
Joan D. would not
recommend this plan to a friend or relative.
Difficult to provide good analysis of the plan unless there was a claim and we had no issues during our trip so no claim requested. Did seem a bit costly yet it was recommended by a friend from a previous trip they had (which they also had no claim).
Dionne C. would
recommend this plan to a friend or relative.