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Travel Insurance Reviews Nationwide

In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.

Learn more about Nationwide.

Customers rated Nationwide Mutual Insurance Company
4.61 out of 5
11,354
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
tour
Nationwide Mutual Insurance Prime
Luckily I did not have to use my insurance at all. But everything was covered and that’s all that matters.
Thank you
Jason H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Prime
Thankfully, we didn’t have to file a claim, but the policy fit our needs. We would use them again.
Allan C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Prime
Fortunately we did not need to file a claim covered by this insurance. It was a great trip.
Emily S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Nationwide Mutual Insurance Prime
While I had no claim on this trip, I bought the same insurance a year ago and made a claim after a visit to hospital emergency during my holiday. The claim was honored fully and efficiently.
Shelley G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Nationwide Mutual Insurance Prime
The plan looked good on paper but who knows until one files a claim.
Sheila D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Choice Cruise
Fortunately, we didn't have any need for travel insurance for this trip. But given the uncertainties of travel, we will always get insurance beforehand, whether we end up needing it or not!
Richard P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Nationwide Mutual Insurance Prime
We didn't need to file a claim, but felt good knowing that we had the policy. We needed it mostly for the medical insurance but the coverage for trip cancellation and other airline related delays gave us some peace of mind. Worth it.
Frank B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
We had purchased a policy through InsureMyTrip with Nationwide. A week before our cruise we experienced a family emergency that would prevent us from going on the cruise. I contacted the cruise line and airlines. They all let us rebook for a later time. I then contacted Nationwide, they told us they would not refund but would transfer the policy. We said that was acceptable and sent them the information they had requested. Two week later I had heard nothing so I contacted again. We were told they had not received our info. So I resent. That was the last I have heard from Nationwide.

Its not worth being upset about so we have moved on. But I do find it to be very interesting that the only "issue" we had with canceling was with the company we had purchased a policy from to prevent any "issues". We plan to continue purchasing policies through InsureMyTrip, but with some other carrier.
martin g. would not recommend this plan to a friend or relative.
5 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Nationwide Mutual Insurance Vacation Renter Protector
The coverage was OK but we were tripped up by the small print. READ IT. READ IT, READ IT, BEFORE, DURING AND AFTER TRAVEL. In middle of trip to Europe one of our party (all vaccinated and boosted) contracted mild Covid. CDC and local health recommendations stated "if you test positive on a lateral flow test but do not feel very ill, self isolate to protect yourself and others and do not travel or mix closely with people in public places until you have most likely cleared the infection, 5 days later, or subsequent tests prove negative. Unless you feel very ill, there is no need to see a doctor". We followed this official advice, canceled one flight and rebooked another for later as well as incurred hotel and other expenses. Assumed this would be covered by Trip Interruption protection. It was not. Despite what official sources say, the insurance policy required a doctor's visit (easy getting an appointment in a pandemic, huh?), a PCR test and an official letter from the doctor advising you not to travel. We did not do this and it cost us about six hundred dollars in change fees, hotel and incidentals. This simply underscores why you should always read the policy carefully to make sure in an emergency you are complying 100% with the policy's terms; common sense is not a substitute for rigid compliance. After a phone call to the claims department I concluded that filing a claim was simply a waste of time . Note: I don't think this is specific to Nationwide.
Adrian H. would recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Essential
Didn’t need it but when it looked like we might miss our connection, we were not concerned knowing we would be covered for an unplanned overnight stay.
Margaret B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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