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Travel Insurance Reviews Nationwide Essential

The Essential plan from Nationwide Mutual Insurance is for travelers planning trips on a budget who don't want to sacrifice coverage. Coverages include Trip Cancellation and Interruption, Medical, Emergency Medical Evacuation, and Assistance Services.

To learn more, see the Nationwide Essential trip insurance product page.

Customers rated the Nationwide Mutual Insurance Company Essential plan
4.62 out of 5
7,772
ratings and reviews
96%
recommended
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Cruise
Filed claim
Nationwide Mutual Insurance Essential
A lot of the reviews come from folks who were fortunate enough not to have to use the plan, but I wasn't so lucky. I had to cancel my cruise (family medical). I cancelled early enough so there was no penalty from the cruise company, but I had another small deposit that was non-refundable. So I submitted my claim. I admit I was very thorough and included all supporting documents. After submitting my claim, I never heard anything. I think two months had gone by, so I emailed the claims department, and a lady from claims called me back the next day and told me my claim was approved, however, she wasn't sure why I hadn't been sent a check. She said she would have a check issued, and within a few days, the check showed up. So other than that little glitch, I am very happy with this policy.
Julie P. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Essential
Gave great peace of mind. If you've ever driven on the roads on the coast of Amalfi, Italy you'll know what I mean.
Randi L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Essential
This travel insurance plan boldly advertises "Travel Baggage Delay, 12+ hours, $100 max (per person)". However, after both of my checked bags were lost between connecting flights on the return trip, I called to make a claim so that I could purchase replacements for the necessary items in the missing bags. They then pointed out that baggage delay applies to the INBOUND flight only, and that this policy would do nothing (unless the baggage was completely unrecoverable after 8+ days).

This very significant detail was not shown on coverage information that was emailed to me, or on the mobile app, and is only tucked away inside parenthesis in the middle of page 9 of the 36-page fine print. This feels very deceptive, as they are only insuring baggage-delay for HALF of my trip in the fine print, while implying full coverage on the sales and summary pages, and everywhere else. This coverage restriction should be more prominently displayed. Buyer beware.
Aaron L. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that your baggage was delayed.

    It is industry standard to cover baggage delay on the outward journey only to reimburse you for the expense of necessary personal effects while you are traveling.

    Please call us at 800-487-4722 if you have any questions or concerns.
    Jun 05,2017
Nationwide Mutual Insurance Essential
I Have been purchasing plans for years and never had to use any. this time my daughter fainted and had to be rushed to the on resort medical facility. thank god everything turned out ok but i had a $200 medical bill. Filed a claim, filled out papers and emailed to nationwide. Received check for full amount within 5 days. Easy and no hassles. I will continue to use nationwide and highly recommend it
remo b. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Essential
The travel insurance plan gave me piece of mind for our travel, but like most reviewers we ran into no issues on our trip and so can't comment on the claims side of things. The solid reputation of Nationwide was a factor in selecting it over some lower priced companies.
John M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Essential
Fortunately I didn't have to use the plan but I am sure it would cover necessary expenses.
Thank you
Maria L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Essential
My wife felt much more secure with the policy.
James R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Essential
This plan was exactly what we were looking for to cover our European vacation. We thankfully did not need to file a claim but it gave us peace of mind to be covered.
Eric F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Essential
Did not need it but it is a necessary part of traveling. It provides peace of mind
Robert l. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Essential
I unfortunately had to cancel my trip due to injury. The claim process was straightforward; I was able to submit the documentation via email; and it was processed and I was paid within a couple of weeks. I wish I'd been able to go on the trip, but I'm glad I had this insurance when I wasn't.
Elissa G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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