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Travel Insurance Reviews Nationwide Essential

The Essential plan from Nationwide Mutual Insurance is for travelers planning trips on a budget who don't want to sacrifice coverage. Coverages include Trip Cancellation and Interruption, Medical, Emergency Medical Evacuation, and Assistance Services.

To learn more, see the Nationwide Essential trip insurance product page.

Customers rated the Nationwide Mutual Insurance Company Essential plan
4.62 out of 5
7,795
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
This was the first time we had ever purchased travel insurance. If we ever do again, we will definitely not be using Nationwide. Even after my insurance paid as primary, Nationwide rejected my claim as they were our secondary insurance for this trip. Interesting that my medical insurance had no issues processing their portion of the claim, but we paid extra for this travel insurance and then they won't even process the claim.
Jeffrey R. would not recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your comments. After receiving your review, we reached out to Nationwide for a response. Here is their reply:

    “According to the documentation provided, you are requesting reimbursement for an acupuncture treatment while you were on your cruise. The Emergency Sickness Medical Expense coverage provides reimbursement for Covered Medical Expenses which are necessary services and are ordered or prescribed by the attending Physician. Unfortunately, you were not treated by a physician while on the cruise that ordered or prescribed you to receive an acupuncture treatment.”

    Although it is unfortunate to hear that you are not satisfied with the denial of your claim, the decision was made in accordance to the terms of your policy.
    Dec 09,2019
  • JeffreyR
    Photo
    The acupuncturist on board treated me for vertigo after spending 2 days in my room. From the web..."Medical acupuncturists are physicians (e.g., medical doctors, osteopaths [osteopathic physicians], dentists) who have completed additional training in acupuncture."
    I received this treatment so that I could function which I believe would be a necessary service. Thank you~
    Dec 09,2019
The trip included a
tour
Nationwide Mutual Insurance Essential
my camera was stolen, I don't know where or when but was definatly on the trip. you act like you don't believe me.
Kenneth Robert C. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your review. Nationwide, as do all insurance providers, do require written proof of a theft loss which could be provided by local authorities or an airline if applicable. They may also require copies of receipts.
    Dec 13,2019
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
Better price then cruise company also had to use on a previous cruise & they paid 100% no problem.
Wayne W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Essential
Fortunately, did not need to file a claim.
George K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
Great to know you’re covered.
Gale P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
I was very satisfied with the plan and would your company again.
Susan D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
Peace of mind - no matter what your age is!
Cynthia D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
I cannot speak for the effectiveness of this plan since I did not need to use it.
BARRY R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
Seemed good for the money. Didn't have to use it so not sure how well the policy really is.
John F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Essential
I always carry insurance for my trips and never had to use it until this trip. I had to take 2 different planes back home and the 1st one was delayed therefore I missed the 2nd one. I had to stay until the next day to get flight home. I called insurance to make a claim. They told me I have to file paperwork and get all receipts to submit to insurance. With everything that went wrong for me, I'm lucky I didn't lose my luggage. I was under the impression that the insurance grants you $150 per day up to 6 days for the trouble I went through. Next time I'll just keep my money and use it if needed.
Dolores D. would not recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your review. We did reach out to Nationwide who advised us that you did call to file a claim because you were delayed leaving Cancun so you missed your flight. Since you did not incur any loss, Nationwide advised you that there would be no reimbursement under Travel Delay. The 150 USD is not a flat payment but is meant to reimburse you for Covered Expenses including:
    "(a) Any reasonable additional expenses incurred;
    (b) An Economy Fare from the point where the You ended Your Covered Trip to a destination where You can catch up to the Covered Trip; or
    (c) A one-way Economy Fare to return You to Your originally scheduled return destination."

    Although you were disappointed in the Nationwide response, we hope that you will considering using them again in the future now that you understand reimbursement under Travel Delay coverage.
    Nov 19,2019
    • DoloresD
      Photo
      I will save the money that I spend on travel insurance from now on and take my chances.?
      Nov 20,2019
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