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Travel Insurance Reviews Travelex Travel Basic

Travel Basic is a budget friendly plan offering comprehensive trip cost protection as well as coverage for other unforeseen events that may arise during your trip. Coverages include Trip Cancellation and Interruption, Baggage Loss or Delay, Travel Delays, and Emergency Medical Evacuation. Coverage on this plan is primary, meaning you don't have to submit claims through other insurance first.

To learn more, see the Travelex Travel Basic product page.

Customers rated the Travelex Travel Basic plan
4.57 out of 5
1,827
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
Travelex Travel Basic
We felt better having the Travelex Travel Basic insurance, although we luckily did not need to use it.
Barbara A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
Disaster struck immediately as our first of three connecting flights was cancelled. Had to purchase a last minute replacement with a different airline at full fare. Filed a claim with Travelex that took a little longer than I expected, but 4 months after filing the claim I received a reimbursement check for the cost of the replacement flight. Travel insurance was worth it.
Rajan D. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Travelex Travel Basic
The true indicator on insurance is the claim process. Insurance can provide all the bells and whistles giving people a false sense of security until they have to file a claim. Even though I gave 5 stars its by no means a good indicator. Personally only claims should be shown on this website to make a good decisions.
Bennett F. would recommend this plan to a friend or relative.
4 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
The weather was bad from WI to LA and not so good going up either. The plan gave me peace of mind, feeling that if we all were stranded, you would take care of me.
Marlane D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
I love having the assurance when we are traveling that if something does go wrong we have the Travelex Travel Basic policy to help us with whatever the situation may be. We hope to never use your policy but love knowing it is there for us if we do need it.
Nancy B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Travelex Travel Basic
Did not need to file a claim, but it was nice to know that the coverage was there just in case we needed it. We had a claim on our last trip that was taken care of promptly, so we came back for this trip.
Mark H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
I received coverage that fits my needs exactly! Thank you for offering this plan. I will use Travelex Travel Basic plan again and have used it for several other trips in the past.
Ellen F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Travelex Travel Basic
Always good when you don't need to use it.
Robert S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Travelex Travel Basic
Didn't have a need to use the policy although my suitcase didn't arrive and had to be delivered to our hotel the next day.
Ronald T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
Even though I think I did everything you recommended, e.g. read the policy, note the restrictions and filing deadlines and particulars, I am not confident that I would know how to satisfy all the requirements if I had to file a claim.
Ronald C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. You will be pleased to know that Travelex along with most of our insurance carriers provide claim forms and check lists online. In addition, the claims representatives are there to provide assistance in filing a claim. For an example, here is Travelex's claims information webpage:

    http://www.travelexinsurance.com/SBClaims/

    The insurance providers' contact information is located on the policy documentation sent to you shortly after purchase. In the event that you experience an issue with the claims process, InsureMyTrip will provide Customer Advocates who can assist you at your request. Our customer service representatives are available 7 days a week by calling 800-487-4722.
    Oct 16,2015
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