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Travel Insurance Reviews Travelex Travel Basic

Travel Basic is a budget friendly plan offering comprehensive trip cost protection as well as coverage for other unforeseen events that may arise during your trip. Coverages include Trip Cancellation and Interruption, Baggage Loss or Delay, Travel Delays, and Emergency Medical Evacuation. Coverage on this plan is primary, meaning you don't have to submit claims through other insurance first.

To learn more, see the Travelex Travel Basic product page.

Customers rated the Travelex Travel Basic plan
4.57 out of 5
1,827
ratings and reviews
97%
recommended
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Cruise
Filed claim
Travelex Travel Basic
Since I didn't need to file a claim, I can only assume I would have been satisfied with the outcome.
Judith C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Travelex Travel Basic
Great customer service. The customer care representatives are really great! The plan was as laid out by your representative. I'm very satisfied. You have me as a customer for my future trips.
Herbert M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Travelex Travel Basic
We had a wonderful Caribbean vacation on the Jazz Cruise. It was only marred by the theft of my purse when I had left it unattended for a short time. My camera and several other personal items were stolen--thank goodness I left my cash and credit cards in the room safe! A Travelex representative gave me instructions on how to report the loss, and the value of everything (except prescription sunglasses) was promptly processed and refunded to me. Thank you Travelex!
Robert Z. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
We never needed the plan but felt more secure knowing we had it.
Diane O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Travelex Travel Basic
I resent that the costs go up so dramatically with age, although having insurance does give peace of mind.
Susan M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your feedback on the policy.

    Policy premium is calculated based on three main factors: trip cost, length of travel, and ages of the travelers. You actually chose a very competitive policy since the premium works out to be only 5% of your total trip cost. It is not unusual for premiums to run as high as 8-10% of the total trip cost for some plans.
    Feb 13,2016
Travelex Travel Basic
I didn't need to file a claim, so I cannot comment on their customer service.
Cindy G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
Thankfully I didn't need to use my insurance , but it was nice to know that we were covered if a situation came up where we missed a flight, got sick, or lost our luggage . I recommend purchasing insurance every time you book a vacation.
Janet A. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Travelex Travel Basic
Great coverage. Glad we did not have to use it.
Stanley S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
No claim, so no idea about the coverage: would it have paid, what kind of fine print would have been used not to pay, etc. In the past, though, Travelex did pay a claim (after appeals, etc., but did pay).
Lev Y. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
Fortunately, it was not necessary to submit any claims, but the purchase process was simple and clear.
Daniel N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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