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To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
The trip included a
cruise
John Hancock
Gold
First of all, reviews from people who did not "have to file a claim" are practically useless, since the claim process and trying to get a claim paid is where the problem arises.
I submitted a clearly covered claim for a trip including a cruise and roundtrip non-refundable airfare, with the required proofs of payment, unused tickets and cancellation notice from the cruise. The claim for the cruise was paid, but I had not cancelled my air ticket assuming no need since it was non-refundable (and the airline already had my money). Besides, I paid a higher premium for my insurance so airfare would be covered. WRONG! The airfare claim was denied.
I'm not sure everyone knows you need to actually cancel your ticket and get a "cancellation notice"(?) from the airline to have a claim paid. A no-show doesn't count. This is not clear in the policy rules.
Considering the claim process hassle, I'm not sure I will insure for airfare in the future.
I submitted a clearly covered claim for a trip including a cruise and roundtrip non-refundable airfare, with the required proofs of payment, unused tickets and cancellation notice from the cruise. The claim for the cruise was paid, but I had not cancelled my air ticket assuming no need since it was non-refundable (and the airline already had my money). Besides, I paid a higher premium for my insurance so airfare would be covered. WRONG! The airfare claim was denied.
I'm not sure everyone knows you need to actually cancel your ticket and get a "cancellation notice"(?) from the airline to have a claim paid. A no-show doesn't count. This is not clear in the policy rules.
Considering the claim process hassle, I'm not sure I will insure for airfare in the future.
barrie b. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Mike
Thank you for your feedback on the policy. We appreciate you using InsureMyTrip for your travel insurance needs. We are sorry to learn that you were unable to travel and are dissatisfied with this policy. The claims administrator is required to adjudicate claims based on the terms and conditions of the policy and they will require Proof of Loss. In the future, please consider contacting the claims department immediately after suffering a loss to receive the claims procedure. Please call us at 800-487-4722 if you have any questions or concerns. We would be happy to assist you.Jul 13,2017
Arch RoamRight
Essential
The circumstances of canceling my flights were unusual, so I was somewhat concerned if they would hesitate to reimburse the nearly $2000 I claimed. There was a lot of paperwork to be submitted, but RoamRight processed the claim very quickly after receiving it. In the process, they missed one of the flights, but when I called them, they immediately recognized the error and took care of it without issue. Overall, I was very pleased and will consider RoamRight again. For years, I have used InsureMyTrip for evaluating plans, and will also continue to do so.
John O. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
-
Vicki Zidwick
Arch RoamRight
Thank you for your review. We are happy to hear we were able to make the claims process easy for you. We hope you keep us in mind when it's time to plan your next trip.
Regards,
The RoamRight TeamJul 14,2017
TruTravel Insurance
Premier
Have purchased a plan yearly when traveling to Canada for a relatively fair price. Fortunately we have not had to use it, but it has certainly given us peace of mind.
Michelle B. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Arch RoamRight
Essential
It was a very good plan and I will use again
Sylvia B. would
recommend this plan to a friend or relative.
-
Vicki Zidwick
Arch RoamRight
Thank you for your review. We hope you keep us in mind when you're planning your next trip.
Regards,
The RoamRight TeamJul 14,2017
The trip included a
cruise
John Hancock
Bronze
We didn't use the plan benefits, but given the world situation, it gave us peace of mind to have the coverage.
Gary P. would
recommend this plan to a friend or relative.
The trip included a
tour
GoReady Insurance
Choice
No problems, so no claim.
Frederick T. would
recommend this plan to a friend or relative.
The trip included a
tour
AIG Travel
Travel Guard Gold
I, thankfully, never had to file a claim, but felt very secure knowing there was coverage.
Couldn't beat the price!
Couldn't beat the price!
Gregory B. would
recommend this plan to a friend or relative.
The trip included a
tour
AIG Travel
Travel Guard Basic
It took a lot of paperwork and emails but I was given the amount of money I had lost when I had to cancel my trip due to a surgery
Vicki H. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Arch RoamRight
Essential
Filing the claim was straightforward and uncomplicated. The supporting documents requested were reasonable and easy for us to provide. The reimbursement was timely and exactly what it was supposed to be.
martin t. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Vicki Zidwick
Arch RoamRight
Thank you for your review. We are happy to hear that you were satisfied with our claims process. We hope you keep us in mind when it's time to plan your next trip.
Regards,
The RoamRight TeamJul 14,2017
AIG Travel
Travel Guard Basic
since i did not have to use it, it was good to know that i was cover.
Ernest G. would
recommend this plan to a friend or relative.