Travel Insurance Reviews Comprehensive Plans
Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
To learn more, read our Comprehensive Plans article.
Nationwide Mutual Insurance
Vacation Renter Protector
I am glad we did not need to use any of the coverage this provided; just the peace of mind in turbulent times to travel was worth the money.
Kathryn W. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Trawick International
Safe Travels Voyager
We filed a claim Oct 7 and have received no further communication . Very dissatisfied
Gwendolyn S. would not
recommend this plan to a friend or relative.
9 of
9 people found this review helpful
Nationwide Mutual Insurance
Essential
I was robbed in Mexico by the police and my flight was delayed. Since the police were the perpetrators, I did not get a police report. After opening a claim, Nationwide took a week to respond asking for receipts/information about the trip delay but no mention of the coverage for loss of personal effects. I emailed them back asking if an exception could be made regarding the requirement for a police report for theft. No response nearly a week later. Terrible and nonexistent customer service. I ended up having to file a claim under my renter's insurance policy with Travelers Insurance (they handled the situation quickly and efficiently). Very dissatisfied with Nationwide and won't be using them again.
David C. would not
recommend this plan to a friend or relative.
6 of
7 people found this review helpful
-
Megan B.
Dear Valued Customer,
Thank you for your feedback. We are sorry to learn of the setbacks of your trip.
Unfortunately, due to the on-going concerns pertaining to the pandemic, claims departments industry wide have been experiencing high call and email volume. This causes response time to be delayed longer than usual. However, we are glad to learn that your renter's insurance made you whole for your losses.
From an educational standpoint, it is important to point out that it is a Travel Insurance Industry standard to require baggage loss claims be substantiated by proper documentation. Additionally, the baggage loss coverage on your policy was secondary coverage, meaning that the claim would be paid after any other primary collectible. This may help explain why your renter's insurance was able to act swiftly in paying out your claim.
We have been in contact with the claims department regarding your concerns and they have notified us that they are still awaiting your claims form. If you would like to continue this process please call them at 888-490-7606.Nov 18,2021
Nationwide Mutual Insurance
Essential
Reputation was assuring and the price allowed for piece of mind. We had a uneventful trip(from an insurance point) and did not have to submit any claims.
Colleen W. would
recommend this plan to a friend or relative.
C&F Travel Insured International
Worldwide Trip Protector
Didn't need to invoke any coverages or claims, but the plan had medical and trip-delay coverage which is what I wanted.
Paul C. would
recommend this plan to a friend or relative.
The trip included a
tour
Trawick International
Safe Travels Voyager
Fortunately, we did not have to use any services offered with our plan but, it was very comforting to know that if we needed to that it was available to us.
Juan D. would
recommend this plan to a friend or relative.
The trip included a
cruise
Berkshire Hathaway Travel Protection
ExactCare Value
I thank God that I did not have to use the Plan because everything went well. Therefore, I cannot comment on specific things because I did not have to submit any claims.
Harriet H. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Carol Mueller
Berkshire Hathaway Travel Protection
Thank you for taking the time to provide your rating. We appreciate it!Nov 19,2021
The trip included a
cruise
Trawick International
Safe Travels Voyager
A very good plan to have available if needed.
Darlene B. would
recommend this plan to a friend or relative.
Nationwide Mutual Insurance
Essential
I was glad to have the assurance that we would be covered in case of an emergency.
MARK G. would
recommend this plan to a friend or relative.
AXA Assistance USA
Gold
I have now used this company roughly six times, and each time I have found the staff to be courteous, clear, and conscientious in sifting through options to find the right policy for my wife and me: good work!
Mark M. would
recommend this plan to a friend or relative.
We thank you for your feedback. Please see the response provided by Trawick International below:
"Thank you for your review. We are sorry to hear that your experience with us has been frustrating. It looks like additional information is needed for the claim, and a request for that information was sent on November 18. Once that information is provided, we should be able to proceed with the claim. We apologize for our delayed response to your claim submission and will use your feedback to do better going forward. We hope you will give Trawick International another chance the next time you book a trip."