Travel Insurance Reviews Comprehensive Plans
Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
To learn more, read our Comprehensive Plans article.
The trip included a
cruise
International Medical Group
iTravelInsured Travel SE
I had the unfortunate loss during our covered trip, and upon return, filed a claim. It took 3+ months for reimbursement of funds, including 4 phone calls requesting some sort of answers for the lengthy delays. Ultimately, the claim funds were reimburse to me, however, only after a delay. This was after I submitted all the necessary paperwork, i.e. receipts, medical records, medical release of information, etc., so the delay was not on my (the customers) end. Good coverage for my families needs, but slow to reimburse the covered loss expense.
Matthew F. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
-
Mike
Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We are pleased that you ultimately received reimbursement of your loss. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing.Aug 22,2019
Berkshire Hathaway Travel Protection
ExactCare
Exactly what we needed. Great peace of mind for the upcoming vacation.
Robert H. would
recommend this plan to a friend or relative.
-
Brittany G
Berkshire Hathaway Travel Protection
Thank you for your feedback, we appreciate it!Aug 20,2019
Travelex
Travel Basic
Great value and customer service. Unfortunately, I did have to file a claim. It was handled quickly and efficiently with a positive result. I would definitely recommend and will purchase again.
Ellisa A. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Premium
I've used the service several times...
In the plan I had delay on flight to help cover unforeseen cost...
The flight was delayed in Hong Kong for roughly 26 hours.
Called to verify my coverage.
They told me it was not covered because it's not a labor despite.
The protests in Hong Kong shut down the airport several days.
Do to this situation. I will not be using this company or its services ever again and will do everything in my power to make sure anybody I know and come in contact with doesn't either... Thank you for nothing but taken my money.
In the plan I had delay on flight to help cover unforeseen cost...
The flight was delayed in Hong Kong for roughly 26 hours.
Called to verify my coverage.
They told me it was not covered because it's not a labor despite.
The protests in Hong Kong shut down the airport several days.
Do to this situation. I will not be using this company or its services ever again and will do everything in my power to make sure anybody I know and come in contact with doesn't either... Thank you for nothing but taken my money.
Kevin P. would not
recommend this plan to a friend or relative.
9 of
9 people found this review helpful
-
Mike
Thank you for your feedback on the policy. We are sorry to learn that your travel was delayed. Unfortunately, Civil Disorder is a common exclusion on all travel insurance products. In the future, please call us prior to purchase so we can review the plan benefits with you and answer any questions you may have about coverage. In fact, you may call us any time at 800-487-4722 to discuss travel insurance products offered by InsureMyTrip. We are open 7 days a week, and all of our representatives are licensed insurance agents. We have also forwarded your comments to the provider and received the following response:
"We're sorry to hear about the circumstances surrounding your claim, and for not meeting your expectations. We want our customers to choose the correct policy to fit their needs and stress the importance of reviewing your coverage details via the sample Description of Coverage/Insurance Policy that’s provided at the time of purchase, and contacting (800) 348-9505 or [email protected] with additional questions. The plan you purchased includes a variety of covered events under which we can provide coverage if a covered event interrupts your trip. Unfortunately the Trip Interruption benefit does not cover interruption due to civil disorder. However if reasonable expenses were incurred as a result of a trip delay there is potential Trip Delay benefits coverage and we recommend you submit a claim for consideration at csaclaims.com. Please contact us at the number or email provided above if you have additional questions."Aug 22,2019
International Medical Group
iTravelInsured Travel LX
I booked a trip of August 12, 2019, at it was cancelled on June 23,2019. I still have not heard about the cancellation of my trip. I sent in the information on June 23, 2019, June 28, 2019, and July 17, 2019. It was for the cancellation of my trip at 75% of the costs I have maintained. I still have not heard any thing. I hope anyone who is booking a trip with them should think about someone else.
samuel o. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
-
Carol
Thank you for your review. We apologize for International Medical Group's delay in making payment. After receiving your feedback, we assigned an advocate who was able to follow up with International Medical Group to confirm that your claim was paid under Cancel for Any Reason. You should have received your payment towards the end of August.Sep 10,2019
The trip included a
tour
Travelex
Travel Basic
The customer service representatives were extremely knowledgeable and efficient.
Karen G. would
recommend this plan to a friend or relative.
C&F Travel Insured International
Worldwide Trip Protector Lite
I’m always glad you have my back and I am glad I have not had to file a claim recently.
Allen L. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Travelex
Travel Select
I found Travelex to be very responsive. I explained what happened and I had to file multiple claims to cover the costs. The format was very straight forward and simple. I had the check in 15 days from filing the claim. The only negative was their third party Global Assist. They were not very helpful. They told me I had to find my own doctor! They are suppose to provide a list of doctors. Fortunately we were on a tour and the tour director was very helpful in getting me a doctor to see. I already have taken another policy with Travelex for the trip we booked for next year.
Jacqueline V. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
-
Carol
InsureMyTrip appreciates your 5 star review on your Travelex Travel Select plan. In addition, we have this response from Travelex:
"Thank you for taking the time to voice your concerns on InsureMyTrip.com.
Travelex prides itself on our exemplary customer service and we are happy to hear that everything was simple and straightforward when you needed to file a claim.
We have contacted On Call International, our travel assistance company, to have your case reviewed. If you would like to speak to them, we can have a manager reach out to you directly to address your concerns. Please send your contact information to [email protected].
Thank you again, and we look forward to insuring all your future travel.
Kind Regards,
Amber"Aug 23,2019
The trip included a
tour
Generali Global Assistance
Standard
I had to canc my trip due to my dog needing 24/7 supervision for a injury. Wasn't aware it would have to be a service dog if this happened. Next time I'll specifically ask. All other ins I bought, through my tour company, covers all reasons for cancellation. I just assumed they were all alike. Won't next time I get it.
Nancy a. would
recommend this plan to a friend or relative.
-
Carol
Thank you for your review. Here is a reply from Generali:
"We're sorry to hear about your negative experience and apologize for not meeting your expectations. We want our customers to choose the correct policy to fit their needs and stress the importance of reviewing your coverage details via the sample Description of Coverage/ Insurance Policy, that’s provided at the time of purchase, and contacting (800) 348-9505 or [email protected] with additional questions. We also offer a free look back period with all of our plans to allow customers to cancel their policies within a designated period as long as they haven't already left on their trip or filed a claim. Unfortunately you are correct, the plan you purchased is unable to provide coverage for the sickness of a pet that is not a service animal. Please contact us at the number or email provided above if you have additional questions or concerns.Aug 20,2019
The trip included a
tour
Generali Global Assistance
Preferred
The only hitches with the claim to Generali was a change in claim agent and a misunderstanding about the date a credit for a cancelled flight would expire. Took a bit longer to get this settled than I expected.
Juanita B. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Carol
Thank you for your feedback. Although you did encounter an issue that delayed your claim, we are pleased to hear that Generali Global Assistance did respond appropriately and settle your claim.
InsureMyTrip would also like to remind you that we do offer our Anytime Advocates® to support you in the process if you feel a claim has been unfairly denied or to successfully navigate the process if your claim has been delayed. Customers should call InsureMyTrip at 800-487-4722 to request an advocate assignment.Aug 16,2019