Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
So glad we had this--came back during gov't shut-down so good to have if flights to DC were cancelled. I assume(?) loss of flight due to this would have been covered.
CLAUDINE S. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Unfortunately, a government shutdown is not a covered reason for reimbursement under your Trip Interruption coverage, which is included in travel insurance comprehensive plans. Trip interruption is a benefit that offers travelers reimbursement of their pre-paid, non-refundable expenses should they unexpectedly need to cut their travels short.
However, there may have been coverage under Travel Delay which offers reimbursement for reasonable additional expenses incurred by you for lodging Accommodations, meals, telephone calls, local transportation, and additional vehicle parking charges and additional pet kennel fees incurred if you are delayed on your Trip for 8 hours or more. However like Trip Interruption, Travel Delay must also be caused by or result from a covered hazard as defined in the policy.
We rely upon Insure My Trip to only offer quality products. We have purchased several plans from your company. We once had a claim and it was handled satisfactory
Gary S. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
International Medical GroupiTravelInsured Travel SE
I had researched thoroughly and found this coverage suited my needs and was more than reasonable. Purchasing travel insurance brought me peace of mind.
Elaine L. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Website can't distinguish time zones.
I tried to sign up before midnight and was declined, no policy issues on the trip start date.
This is a basic function. Please fix it.
I had to move my coverage date by a day.
No assistance from online help resources.
Ted C. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for your comments. However, InsureMyTrip uses a retail point of sale system. Since we are located in Rhode Island, the transaction date and time will reflect the Eastern Time Zone which is 3 hours ahead of California.
In the future, please call us at 800-487-4722 if you would like assistance in quoting and purchasing a policy. One of our licensed representatives would be more than happy to assist you.
The sign up process was easy and the price was affordable for the coverage received. The only criticism was the difficulty experienced when the cruise dates were modified. It took over 12 emails, written reports from the travel agent and a great deal of frustration to ultimately get the coverage dates modified.
jeffrey f. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We apologize for the inconvenience when changing your cruise dates but the additional paperwork is required by Nationwide.
If you need to amend your travel dates, our providers require proof that there were no penalties incurred and that no claims will be filed against the original policy dates. If the changes are requested after the Review Period, most companies require additional information prior to processing any changes which may include:
Documentation from the travel suppliers showing the cancelled or transferred itinerary indicating that the trip cost was refunded or transferred and
Documentation from the travel supplier showing the new itinerary (travel dates and trip cost).
Once again, we apologize for any confusion this may have caused.
I paid $1148.00 for travel insurance. I missed a connection and was delayed 24 hours.
Roamright has delayed and delayed paying a paltry $267 claim for unused hotels at my destination and for the hotel and meals for the 24 hour delay. I supplied plenty of documentation, but in the latest delay they insist on seeing paid receipts for airline tickets that I am not claiming for even thou I sent copies of boarding passes showing the flights and 24 hour delay along with the airline refusal to pay due to weather.
Ronald T. would not
recommend this plan to a friend or relative.
6 of
7 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We are pleased to hear that you ultimately received reimbursement of your loss. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing.
Although we were not in need of this coverage (thankfully), we were on a cruise that had to stop not once, but TWICE to evacuate other passengers for emergency medical care. The first happened on the first night of the cruise where we had to detour to Nassau where the person was taken off the cruise and into the care of medical personnel on shore, and the second was a detour to San Juan Puerto Rico where a person was taken by water taxi. We were lucky that we were not one of these two passengers (or their families), and must admit that although we were hoping they were ok, we were also hoping that they had good insurance coverage because the cost to take them ashore for medical care as well as get them home was going to be astronomical.
Myrna G. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I had a hotel that I booked in Cancun 3 months prior, cancel 7 days before my trip. No explanation, just an email saying room canceled by booking agent. I had to scramble to find a more expensive hotel. I wish these types of cancellations were covered by my trip insurance. IMT Agent said the only way to get paid was if the hotel was inhabitable.
Alex S. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
According to your policy, "Trip Cancellation Benefits will be paid, up to the Maximum Benefit Amount shown in the Confirmation of Benefits to reimburse You for the amount of the Published Penalties and unused non-refundable Prepaid Payments You paid for Travel Arrangements when You are prevented from taking Your Trip due to..." covered reasons as stated in the policy. Although the number one covered reason for Trip Cancellation is the unforeseen illness or injury of you, a traveling companion or the unforeseen hospitalization or death of a family member, there are other covered reasons to cancel or interrupt your trip. As our customer care representative indicated, Trip Cancellation coverage in your policy was limited to:
"b. Your or Your Traveling Companion’s primary place of residence or destination being rendered uninhabitable and remaining uninhabitable during Your scheduled Trip by fire, flood, burglary or other Natural Disaster. Your destination is uninhabitable if: (i) the building structure itself is unstable and there is a risk of collapse in whole or in part; (ii) there is exterior or structural damage allowing elemental intrusion, such as rain, wind, hail, or flood; (iii) immediate safety hazards have yet to be cleared such as debris on roofs or downed electrical lines; or (iv) the rental property is without electricity or water. Benefits are not payable if a storm, snow storm, blizzard or hurricane is named on or before the Effective Date of Your Trip Cancellation coverage..."
Please note that you may view these covered reasons by clicking on the dollar amount that appears under the words "Trip Cancellation" when viewing a quote.
In the future, you may wish to call us for assistance in quoting or purchasing a policy.
However, there may have been coverage under Travel Delay which offers reimbursement for reasonable additional expenses incurred by you for lodging Accommodations, meals, telephone calls, local transportation, and additional vehicle parking charges and additional pet kennel fees incurred if you are delayed on your Trip for 8 hours or more. However like Trip Interruption, Travel Delay must also be caused by or result from a covered hazard as defined in the policy.