Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
Generali Global Assistance
Premium
The process to buy the plan was easy and I chose to do so for peace of mind. I never had to use my plan so I cannot speak to its actual efficacy and reimbursement.
Dominika K. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
Three weeks prior to this trip, my wife had a seizure and then neurosurgery -- the trip had to be cancelled.
I approached American Airlines. Road Scholar as well as Global Assistance with this news. American Airlines refunded the full flight cost (and frequent flyer miles) -- major kudos to American Airlines. Road Scholar did not,
The forms that the insurance company provided required a fair amount of detail (quite legitimate) along with a doctor's certification (quite legitimate), After I collected this information I sent it as PDF's to Global Assistance. Within 48 hours they replied with a full refund confirmation and we received the check within one week.
We've used trip insurance for years -- this is the first time we needed it -- and we are more than satisfied with the service and response.
I approached American Airlines. Road Scholar as well as Global Assistance with this news. American Airlines refunded the full flight cost (and frequent flyer miles) -- major kudos to American Airlines. Road Scholar did not,
The forms that the insurance company provided required a fair amount of detail (quite legitimate) along with a doctor's certification (quite legitimate), After I collected this information I sent it as PDF's to Global Assistance. Within 48 hours they replied with a full refund confirmation and we received the check within one week.
We've used trip insurance for years -- this is the first time we needed it -- and we are more than satisfied with the service and response.
Mariam C. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Preferred
There is no way to evaluate a plan when you had no reason to file a claim. I mainly bought it to cover a major medical emergency, and I'm happy there was none. I would likely buy again under similar circumstances, under the assumption that I would be covered if needed. However, there's no way to tell in advance.
Kenneth L. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Didn't file a claim, so who knows. However it seemed much better than than the insurance offered by the travel company.
Robert G. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Preferred
Didn’t have to use the plan. Was nice to have peace of mind for the trip though. Easy to sign up.
Danner N. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
Fortunately we never needed to use our policy. When I purchased the policy the agent was very helpful and I felt comfortable that we got a policy that suited our needs at a fair price.
Arnold K. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
5+ stars on the reasonable cost for coverage provided. Had to make a change to our policy before we left on vacation and customer service was very prompt in making the changes with no hassles.
leslie p. would
recommend this plan to a friend or relative.
-
LeslieP
My apologies, the "satisfaction" category should have been 5 starsMay 29,2018
The trip included a
cruise
Generali Global Assistance
Premium
Did not need to use cruise coverage. Feel much safer purchasing Travel Insurance through Insure My Trip then buying the insurance plan that the cruise line offers; that is keyed in their favor.
Marilynn J. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Premium
Should be less expensive.
Burton S. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
I did not need to use this plan but it gave me the confidence and security to enjoy my trip at a reasonable price.
Sidney H. would
recommend this plan to a friend or relative.