Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
Generali Global Assistance
Standard
Our originally scheduled cruise was cancelled during Hurricane Irma. You allowed us to transfer insurance to the rescheduled date with a slight increase in cost. Most appreciative!
Gwen S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
1st, it’s hard to write an accurate review when we did not have to submit a claim and have no idea how difficult that process would be.
Our trip was originally scheduled for St. Maarten but due to the hurricane, was switched to Punta Cana. The hoops Insure My Trip made me jump though were enough to never use the company again. I made 1 phone call to CSA and they switched immediately while we were on the phone. I still jumped though IMT’s hoops to make sure if we needed to make a claim on any of our 8 travelers, we were covered. So unnecessary. The CSA rep was pleasant, the IMT agent, not so much. Again, will use CSA again, but not IMT.
Our trip was originally scheduled for St. Maarten but due to the hurricane, was switched to Punta Cana. The hoops Insure My Trip made me jump though were enough to never use the company again. I made 1 phone call to CSA and they switched immediately while we were on the phone. I still jumped though IMT’s hoops to make sure if we needed to make a claim on any of our 8 travelers, we were covered. So unnecessary. The CSA rep was pleasant, the IMT agent, not so much. Again, will use CSA again, but not IMT.
Joyce S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
We have used this company several times and have had one claim. It was handled effortlessly and completely. We highly recommend this company.
Michael C. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Excellent claim processing.
John B. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Standard
Didn't have to use it so have no idea of claim situation.
Thomas H. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Didn't have any problems.....nice having the security if we would have
Scott M. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
My trip to Italy was terrific and without any need to use the insurance plan BUT it was comforting to know that if I needed help, it was there.
Patricia D. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Priced competitively.
Lavera B. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Peace of mind
Susan F. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Didn't need it, but glad I had it!
James S. would
recommend this plan to a friend or relative.
Nevertheless, most of our customers appreciate the ability to quote and compare plans prior to purchase along with our “Anytime Advocates†who will support you with the process if you feel a claim has been unfairly denied.
We hope that in the future you will reconsider and call us again to purchase a plan. You can reach Customer Care at (800) 487-4722 weekdays from 7:00 AM to midnight or 9:00 AM to 9:00 PM on the weekend.