Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Glad I had coverage and didn't need to use it!
Rashaunda H. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
very easy to get Travel protection and not expensive
Ronald K. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Standard
It was easy to purchase. It gave me comfort knowing I had the coverage I needed "just in case". I am glad I didn't have to use it.
Harold B. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Thankfully I didn't need to use the policy, but I appreciated the peace of mind it provided.
Jeraleen P. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
Easy to navigate
Barry S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
I was on vacation in Europe and was trying to find out if I could have coverage if I changed my plans of going to Barcelona because they had protests and could be a dangerous environment. I emailed and called CSA and insure my trip for coverage and they did not answer my questions. I did not have the resources while on vacatiOn and left me stranded saying that they could not give me an answer until claim is processed. Unsatisfied!
Jeffrey A. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
tour
Generali Global Assistance
Premium
I did not have to make a claim, fortunately. However, I cannot comment on the most important part of the plan, which is how well the claim process works.
RICHARD T. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
I am pleased to say that I did not need to file a claim and, therefore, I am not fully able to rated the insurance plan.
Margaret M. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
The only problem she had was her wallet was stolen while in LA. We found a way to get her home, but, is there any way you folks could have helped also??
Stephanie K. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Carol
Thank you for submitting this question and we are pleased to hear that she arrived home safely.
You could have called CSA Travel Protection 24 Assistance. Your policy offered 24 Emergency Assistance Services which included "Emergency Cash Transfer":
"If your cash or traveler’s checks are lost or stolen, or unanticipated emergency expenses are incurred, the assistance provider will help arrange for an emergency cash transfer in currency, traveler’s checks, or other forms as deemed acceptable by the assistance provider. The assistance provider will advance up to $500 after satisfactory guarantee of reimbursement from you."
Please also note that there would be no coverage under any of our policies including your CSA Custom plan for the theft of cash or traveler's checks.Oct 14,2017
The trip included a
cruise
Generali Global Assistance
Standard
Didn't have to use plan but glad we had it for peace of mind.
Patricia M. would
recommend this plan to a friend or relative.
The CSA Travel Protection Custom plan is a Comprehensive plan which covers a wide range of perils and hazards for Travel Delay and Trip Interruption. Unfortunately, civil unrest and protests do not fall within the scope of Trip Interruption for this specific plan.
We appreciate you using InsureMyTrip for your travel insurance needs. As a travel insurance comparison website, InsureMyTrip offers dozens of plans from different providers, some of which include Interruption for Any Reason. In the future, please consider calling us prior to purchasing a plan so that we can assist you in selecting the most cost effective policy that covers as many of your primary concerns as possible. Our toll free telephone number is 800-487-4722. We look forward to assisting you in the future.