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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,935
ratings and reviews
97%
recommended
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Cruise
Filed claim
Generali Global Assistance Standard
Thank you for your service. I want that confidence stress free knowledge that I'm covered incase something goes wrong enabling me not to complete my planed trip. I always thought that after I had purchase my trip I only had 10 days to purchase your insurance. Went many times without insurance due to me believing this. Glad I was informed that wasn't true.
Thank you again for your service.
Steven H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I'm glad I haven't used it this time. But don't be stupid and assume that you won't need it while traveling abroad. I had a very sad occasion couple of years ago when I had to interrupt my trip, and I was glad I had a travel insurance. If money is tight - skip one restaurant visit and eat at home/hotel, but get a travel insurance.
Konstantin S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Did not have to file a claim so I cannot speak to the process. The plan seemed to be a good one with adequate coverage at a fair price
Barbara P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
purchase only health coverage. thank goodness did not needed to use it. But it is good to have to feel insured
Svetlana Y. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
was a great plan, even greater because I had no problems and did not need to use any of the coverage. It is comforting though to know, that, in case of a problem I was covered. Thanks gary
GARY G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Did not need to use it so can't really say one way or other!!! But I would recommend it for any one traveling! Having it made me feel more secure!!!
Sharon S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
fortunately didn't need to use... thanks!!! :) angela
Angela D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
My claim was processed very poorly and took too long!
boris k. would not recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Deborah
    Generali Global Assistance
    Photo
    We’re sorry to hear about your negative experience and apologize for not meeting your expectations as we take customer service and the claims review process very seriously. We strive to resolve all claims within two weeks from the time that they’re received, unfortunately, some cases can take a little longer to resolve. If you have any additional questions or concerns, please reach out to us at (800) 348-9505 or via email at [email protected].
    Aug 25,2017
The trip included a
cruise
tour
Generali Global Assistance Standard
Reasonable pricing.
Antonio V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
No one ever wants to need to file an insurance claim, My wife and I are both in our late 60s. With possible changes in personal health or travel conditions a reasonably priced travel insurance plan provides peace of mind,
David S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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