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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,937
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
since we didn't need to use the coverage we purchased, it's hard to evaluate the plan fully. It seemed expensive to us, but the peace of mind it brought was of value to us.
Hans H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
Since I made no claim, I cannot comment on how good the plan was!
Carol A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Just the amount of coverage we wanted for a reasonable price.
Rosemarie M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Did not have to use it but travel without worries knowing that I had it.
Frank T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Only suggestion for improvement would be a "Helpful Hints" booklet. When faced with a disruption in travel plans the weary traveler could easily fail to use insurance to best advantage. Example; during our recent trip my family ended up spending all night in the Atlanta airport terminal just because Delta would not or as they contended "could not" provide transportation to hotel and hotel booking. In hindsight it would have been more honest of the airline not tell stranded passengers (lots of them) that there were no hotels rooms available in Atlanta and insurance could have been used to obtain transportation and hotel accommodations for the night, much preferred to the floor and chairs we were forced to spend the night on/in. Hint: don't trust airline customer service, check for your self.
Richard W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
Seems like a good well rounded plan although, luckilly, I did not need to use it
Mariana R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
good coverage at reasonable price. Helped lessen travel concerns
Stanley K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Price was reasonable and coverage was what we wanted. Gratefully, there were no claims.
Linda H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
We, thankfully, had no need to file any claim on our travels; but, knowing that we were covered made our trip more relaxing. Also, I neglected to get insurance early on, and only remembered maybe a week before we left, but it was still okay to do so.
I appreciate that.
Amy K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I did not use the policy, so it is difficult to comment on coverage and performance.
Dennis R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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