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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,935
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Standard
Fortunately I did not need to file a claim. The plan was quite efficient in collecting their premium.
Steven S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I had a claim 5 years ago and it was handled with no problems.
I was confident with my policy and happy not to have a claim.
James N. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
It was a comfort knowing that I had protection. I'm thrilled that I didn't need it. Thanks for keeping the rates affordable.
Christine K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I filed a claim and received courteous, efficient and treatment and a speedy payment. I would recommend CSA to other travelers.
Glorianne H. would recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Wanted to extend my trip by 48 hours and was not able to extend the coverage without purchasing a new plan.
James B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you for your feedback on the policy.

    Comprehensive policies cannot be extended or purchased after departure date. However, Travel Medical plans can be. If you end up in a situation like this, you always have the ability to purchase some protection.

    If you have any questions or concerns, please call us at 800-487-4722.
    Aug 07,2017
The trip included a
cruise
Generali Global Assistance Standard
Didn't have to use it - a good thing! Only can comment that the rates and coverage seemed a great value!
Mark G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I have purchased several plans from CSA through InsureMyTrips. I've been pleased with the coverage and feel comfortable that if anything were to happen, that I would have the coverage I need. Thankfully, I haven't had to file a claim. But I appreciate the peace of mind that comes from having these policies for my travel. I appreciate the fact that InsureMyTrips makes it so easy to purchase a plan. I find that when I compare plans, CSA has comprehensive coverage for a reasonable price. I feel CSA provides plans that are good value.
Dawn D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
This was my first time buying trip insurance. On the way to the airport, our flight was canceled and our nine day trip would have been delayed by two days. First we panicked, then I remembered I bought trip insurance. We called CSA and they explained to my husband that we could rebook flights and gave us the amount they would reimburse us. We did buy new tickets and arrived at our final destination only 5 hours later. Our family vacation was back on track. It did take 6 weeks to get the claim approved and paid but it was an easy process. Very happy.
John B. would recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Although I didn't need to use the policy in anyway, there was great comfort in knowing I had coverage if needed. Thank you very much!
Suzanna K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
Very easy to apply. Didn't have to use the plan but I had peace of mind it would cover
my needs.
FRANK M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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